Loss Prevention Customer Service Associate II jobs in United States
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Homegoods · 17 hours ago

Loss Prevention Customer Service Associate II

positionOwings Mills, MD
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $18.60/hr
date0+ years exp

HomeGoods, part of TJX Companies, is a leading off-price retailer that offers a diverse work environment with opportunities for growth. The Loss Prevention Customer Service Associate II supports the District Loss Prevention Manager and Store Management by acting as a visual deterrent to prevent loss and ensuring a positive shopping experience for customers.

Hospital & Health Care

Responsibilities

Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned

Qualification

Loss preventionCustomer serviceVerbal communicationWritten communicationRetail experienceSecurity experienceDecision makingInitiativeTime management

Required

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

Homegoods

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Glassdoor3.5
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Home-decor chain stocking a variety of furnishings, bedding, kitchenware, holiday goods & more.
dateFounded in 2009
location
Visalia, CA, US
people-size11-50 employees
web-link
https://www.homegoods.com/

Funding

Current Stage
Early Stage

Leadership Team

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Ana Cecilia Albelais
Human Resources Business Partner
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Autumn Free
Regional Human Resources Business Partner
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Recent News

Business Insider
TJX CEO: HomeGoods has become 'a bit of a cult'
2024-04-06
TJX posts 'very strong' Q4 with growth across all brands — led by Home Goods
2024-03-06
HomeGoods rocked out in Q4 with strongest market share gain
2024-03-06
Company data provided by crunchbase