Inside Higher Ed · 2 weeks ago
Associate Director of Housing Operations
Brunswick, GA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expThe College of Coastal Georgia is an undergraduate college in the University System of Georgia, seeking an Associate Director of Housing Operations. This role provides strategic leadership and oversight of housing facilities operations, ensuring efficient, data-driven processes that enhance student satisfaction and retention.
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Responsibilities
Serve as the primary liaison between Residence Life and Housing and Facilities and Plant Operations to ensure timely, high-quality maintenance, preventive care, and housekeeping across all residential facilities
Oversee all housing assignments, room inventory capacity, contracts, and billing cycles within the StarRez system, ensuring accuracy and alignment with Business Office procedures
Provide leadership for housing technology systems, including StarRez, Maxient, and access control, in collaboration with Technology Services to ensure system integrity and data integration
Train staff responsible for housing operations, customer service, and system administration
Lead the assessment and reporting of occupancy, demand trends, and service performance metrics to guide data-informed decision-making
Develop and implement operational policies and procedures that improve efficiency, reduce errors, and enhance resident satisfaction
Assist in developing long-term housing strategies that support enrollment goals, retention, and student engagement initiatives
Ensure compliance with USG and institutional policies, safety standards, and occupancy regulations across all residential facilities
Performs related duties as assigned
Qualification
Required
Bachelor's degree in higher education administration, business administration, or a related field
Experience in Microsoft Office required
Background Check/Position of Trust
At least 3 years of higher education experience or closely related field
Supervisory experience required
Preferred
Master's degree in higher education administration, business administration, or related field
Experience with StarRez preferred
Experience with Maxient preferred
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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