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MetroLagoons · 13 hours ago

Food and Beverage Supervisor -PT (Internal Applicants)

Fort Myers, FL

Full-time

Onsite

Mid, Senior Level

Metro Lagoons is growing fast, and they are seeking a Food and Beverage Supervisor to ensure exceptional service in their F&B departments. This role combines leadership, customer service, and operational oversight to create a positive guest experience while maintaining daily records of business transactions.

Amusement Park and ArcadeFood and BeverageSwimming

Responsibilities

Training and supervising employees to ensure that they are performing their jobs correctly

Monitoring employee productivity to ensure that goals are being met

Coordinating employee schedules, including shift changes and absences

Overseeing inventory of food and beverage supplies, ordering new items as needed

Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness

Managing employee payroll by reviewing time cards and processing paychecks

Interviewing, hiring, and training new employees as needed

Establishing budgets for food, labor costs, and other expenses related to running the business

Providing customer service by answering questions about menu items or suggesting items based on customer preferences

Qualification

Food safety certificationLeadership abilitiesCustomer service orientationFoodBeverage trendsCommunication skillsInterpersonal skillsCalm under pressure