401k Specialist Magazine · 6 days ago
Customer Success Manager
United States
Full-time
Remote
Mid Level401(k) Specialist is the leading resource for retirement plan advisors, providing the latest news, insights, and strategies to enhance their practice and better serve their clients. They are seeking a Customer Success Manager to manage sales processes, social media, and email marketing efforts to engage their audience and enhance digital presence.
Media and EntertainmentNewsPublishing
Hiring Manager
Ashley Gonzalez
Responsibilities
Manage and facilitate a smooth sales process from pre-sale through post-sale
Manage social media accounts with an emphasis on LinkedIn
Manage and grow email subscriber lists
Work closely with management on new initiatives as needed
Analyze and report on the performance of digital marketing efforts, using data to inform and refine strategies, including monthly reporting
Plan and execute email marketing, including promotional emails and automated drip campaigns intended to boost signups for 401(k) Specialist content
Qualification
Required
Bachelor's degree in Marketing, Communications, or a related field
Experience as a top-performing Customer Success Manager, Account Manager, or Strategic Customer Partner in the B2B Advertising sales industry
Working knowledge of SEO, Social, Content and/or Paid Media
Proficiency in digital marketing tools and platforms such as Google Analytics, social media management tools, and email marketing software
Excellent communication and presentation skills, with the ability to engage stakeholders at all levels
Highly organized and detail-oriented, with the ability to manage multiple clients and priorities simultaneously
Creative thinker with the ability to generate innovative ideas and solutions
Collaborative team player who works effectively across departments
Benefits
Competitive salary
Opportunity to work with a leading brand in the retirement planning industry.
Collaborative and dynamic work environment.
Professional growth and development opportunities.
Company
401k Specialist Magazine
401(k) Specialist is the only publication and website exclusively dedicated to equipping retirement plan advisors with the vision, specialized knowledge and cutting-edge technology that are vital to their success in a dynamic marketplace, in order to ensure a secure retirement for hardworking Americans through the 401(k).
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase