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Qualstar Credit Union · 1 week ago

Federal Way Universal Representative - Weekdays Only - New Accounts & Consumer Loans

Federal Way,WA,US

Full-time

Onsite

New Grad, Entry Level

$23.50/hr - $25.50/hr

Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. They are seeking an enthusiastic Member Relationship Representative to provide personalized financial guidance, open new accounts, and assist with loan applications for their members.

BankingFinanceFinancial Services

Responsibilities

Educate and guide members on financial products tailored to their needs

Open new accounts, process consumer loan applications, and assist with financial solutions

Conduct new member onboarding, ensuring they feel supported through regular follow-ups

Engage members in-person and by phone to provide exceptional service

Support branch operations, handle teller transactions, and address inquiries with accuracy and professionalism

Collaborate with team members and other departments to achieve shared goals

Qualification

Financial guidanceSales skillsCommunication skillsCustomer serviceProblem-solving

Required

Provide personalized financial guidance to members

Open new accounts

Take loan applications

Troubleshoot member needs

Identify the right financial solutions for members

Build relationships that improve members' financial lives

Educate and guide members on financial products tailored to their needs

Conduct new member onboarding

Engage members in-person and by phone to provide exceptional service

Support branch operations

Handle teller transactions

Address inquiries with accuracy and professionalism

Collaborate with team members and other departments to achieve shared goals

Confidence in sales

Excel in communication

Enjoy problem-solving

Benefits

Generous medical, dental, vision, and life insurance as well as paid federal holidays.

401K contributions made on your behalf, plus matching options.

Vacation and sick leave to support your well-being.

Employee loan discounts, free parking, a casual dress code (jeans and tennis shoes welcome), and we make sure your day-to-day experience is both comfortable and rewarding.