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eTeam · 1 month ago

Senior Intune Engineer (SME)

Nashville, TN

Full-time

Onsite

Senior Level

5+ years exp

eTeam is a company seeking an Intune SME Engineer to contribute to the evolution of Mobility Services. The role involves designing, documenting, and supporting IT infrastructure solutions, providing third-line engineering support, and developing automated solutions for compliance policies.

Information Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop and maintain Surface release builds, including validation processes, deployment automation, and comprehensive technical documentation to support consistent and scalable rollouts

Provide third-line engineering support for escalated issues related to Microsoft Intune, Windows Autopilot, and Windows OS, working closely with L3 operations teams to resolve complex technical challenges

Design, build, and maintain a structured knowledge base, including technical documentation, troubleshooting guides, and end-user support articles to promote self-service and reduce support overhead

Identify, document, and implement workarounds for known issues, while continuously improving operational processes through scripting, automation, and workflow optimization

Collaborate with security and compliance teams to support endpoint hardening, reduce risk exposure, and ensure alignment with organizational security standards

Customize and manage Windows OS builds, including branding, provisioning logic, and seamless integration with Autopilot and Azure Active Directory environments

Create and manage Intune Configuration Profiles, Compliance Policies, Microsoft Defender settings, Firewall rules, and other mobile device management (MDM) controls to enforce consistent device configurations

Oversee the full lifecycle of Windows devices, from provisioning to retirement, with additional experience in managing iOS, iPadOS, and macOS devices considered a plus

Package and deploy enterprise applications using PowerShell App Deployment Toolkit (PSADT), ensuring automation, version control, and rollback capabilities are in place

Implement and monitor patch management and vulnerability remediation strategies, ensuring timely updates and alignment with security best practices

Design and support certificate-based authentication workflows using SCEP and NDES for both user and device scenarios

Develop automated solutions to enforce compliance policies and streamline policy deployment using Intune and related tools

Skilled in PowerShell for scripting, automation, application packaging, and system configuration

Conduct performance tuning and capacity planning to ensure the scalability and reliability of Intune services and related infrastructure

Perform proactive monitoring and health checks of Intune deployments to detect and resolve issues before they impact end users

Collaborate with cross-functional engineering and operations teams to improve the overall user experience and drive innovation in endpoint management

Develop and execute test plans to validate new features, updates, and configurations within the Intune environment before production rollout

Provide mentorship and technical guidance to junior engineers, fostering a culture of continuous learning and collaboration

Analyze performance metrics and operational data to identify trends, generate insights, and recommend improvements to optimize endpoint management strategies

Qualification

IntuneAzurePowerShellWindows AutopilotMobile Device Management

Required

Intune

Azure

Power Shell

Considerable depth and breadth of technical knowledge

Experience of designing, documenting, and supporting IT infrastructure solutions in a large organization

Develop and maintain Surface release builds, including validation processes, deployment automation, and comprehensive technical documentation

Provide third-line engineering support for escalated issues related to Microsoft Intune, Windows Autopilot, and Windows OS

Design, build, and maintain a structured knowledge base, including technical documentation, troubleshooting guides, and end-user support articles

Identify, document, and implement workarounds for known issues

Continuously improving operational processes through scripting, automation, and workflow optimization

Collaborate with security and compliance teams to support endpoint hardening

Customize and manage Windows OS builds, including branding, provisioning logic, and seamless integration with Autopilot and Azure Active Directory environments

Create and manage Intune Configuration Profiles, Compliance Policies, Microsoft Defender settings, Firewall rules, and other mobile device management (MDM) controls

Oversee the full lifecycle of Windows devices, from provisioning to retirement

Package and deploy enterprise applications using PowerShell App Deployment Toolkit (PSADT)

Implement and monitor patch management and vulnerability remediation strategies

Design and support certificate-based authentication workflows using SCEP and NDES

Develop automated solutions to enforce compliance policies and streamline policy deployment using Intune and related tools

Skilled in PowerShell for scripting, automation, application packaging, and system configuration

Conduct performance tuning and capacity planning to ensure the scalability and reliability of Intune services and related infrastructure

Perform proactive monitoring and health checks of Intune deployments

Collaborate with cross-functional engineering and operations teams to improve the overall user experience

Develop and execute test plans to validate new features, updates, and configurations within the Intune environment

Provide mentorship and technical guidance to junior engineers

Analyze performance metrics and operational data to identify trends, generate insights, and recommend improvements

Minimum 5 to 8 years experience

Preferred

Experience of mobile solutions is desirable but not essential if the applicant can demonstrate a passion for mobile technology

Additional experience in managing iOS, iPadOS, and macOS devices considered a plus

Company

eTeam

Glassdoor4.0

eTeam is a staffing agency that also provides payrolling services.

Founded in 1999

Somerset, New Jersey, USA

501-1000 employees

http://www.eteaminc.com

H1B Sponsorship

eTeam has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (205)

2023 (11)

2022 (7)

2021 (24)

2020 (25)