Heritage Landscape Supply Group, Inc. · 5 hours ago
Inside Sales Associate
Salt Lake City, UT
Full-time
Onsite
Entry Level
1+ years expHeritage Landscape Supply Group, Inc. is seeking an Inside Sales Representative responsible for cultivating new relationships with customers while strengthening relationships with existing accounts. The role involves driving sales efforts through outbound calls, entering orders, and maintaining customer relationships.
HardwareRetailWholesale
Responsibilities
Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Will work directly with Branch Managers/Inside Sales on developing and maintaining customer relationships
Utilizing orientation to detail and organization skills to manage and increase sales with a high number of accounts
Performing inside sales functions including sales calls, order processing, problem solving, CRM entries and other assigned duties
Maintaining and growing existing customer relationships
Working with respective Branch Manager to evaluate sales goals and increase revenue
Using organization skills and detail focus to manage customer accounts
Assist team members at branch with daily tasks
Assume ownership of your accounts - maintain a sense of urgency with a customer- centric focus
Create and strengthen relationships between you and customers
Assist with our Credit Team to keep accounts in good standing, leading to the perfect order-to-cash sale at our local branches
Promptly write and enter orders with the intention of giving the customer everything they need to complete their job
Accept payment on account for A/R customers
Understand how to sell and be an expert with our unique sales tools
Continuously expand product knowledge in every product category
Review Open Sales Orders and Open Credit Memo Reports daily
Follow up with customers and document conversations in the CRM. Service the order until it is invoiced or cancelled
Quote prices to accounts as needed - verbally and formally through software. Complete material takeoffs and estimate projects
Review Open Quote Report weekly. Follow up with customers and document in the CRM. Continue until the sale is made or the customer rejects the quote
Communicate lost sales to competitors to your Area Sales Manager
Share product information with customers including manufacturer installation instructions, warranties, and literature to enhance customer experience
Notify Branch Management when an item is sold out or inventory levels become low
Participate in weekly sales meetings
Qualification
Required
Knowledge of Microsoft Outlook, Internet, Word, and Excel
Must be detailed oriented, possess excellent organizational and time management skills
Must be analytical and able to solve problems
Must have good verbal and written communication skills
Able to pass pre-employment drug test and background screening
High School diploma or equivalent
1-2 years of sales experience required with demonstrated success in those products
Experience and/or interest in developing new sales opportunities through calls to potential new customers
Preferred
Bilingual (English and Spanish) is preferred, but not required
Bachelor's degree preferred, but not required
Experience with Landscape products preferred, but not required
Benefits
Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance
Company
Heritage Landscape Supply Group, Inc.
Heritage Landscape Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Shields
Chief Financial Officer
Lori G.
HR Regional Recruiting Business Partner
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