TOPNATION IMMIGRATION SERVICES · 3 weeks ago
Bilingual Appointment Setter (EN/FR) — Immigration Services — Remote
Canada
Full-time
Remote
New Grad, Entry Level
CA$500/mo - CA$500/moTopNation Immigration Services is seeking a Bilingual Appointment Setter to manage customer inquiries and schedule consultations with Immigration Consultants. The role focuses on qualifying leads, maximizing booked appointments, and maintaining organized records.
Law Practice
Responsibilities
Answer inbound calls professionally and capture lead details
Respond to inquiries via WhatsApp and email (fast response time is critical)
Qualify leads (basic questions, needs, urgency) and route “hot leads” into booked consultations
Book, confirm, and remind appointments (and reduce no-shows)
Follow up with leads who didn’t book yet (structured follow-up sequence)
Keep records organized (lead notes, status, follow-up dates)
Qualification
Required
Fluent English + French (strong speaking and writing)
Comfortable with phone-based customer service + appointment setting
Strong communication, calm attitude, and professional tone
Must have: computer, stable internet, and a quiet workspace
Reliable availability during the required schedule
Preferred
Experience with immigration/consulting services
Experience with CRM tools
Experience with WhatsApp Business
Experience with lead management
A short voice note sample (EN/FR) to demonstrate phone communication
Benefits
Commission: $100 CAD per closed lead (lead that becomes a paying client)
Performance-based growth opportunities
Company
TOPNATION IMMIGRATION SERVICES
Immigration & Naturalization Service Now more than ever, the ability to tap the power of people with the right skills and experience can make or break a Company.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase