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Wilqo · 4 days ago

Sr Product Consultant - Implementations

United States

Full-time

Remote

Senior Level

7+ years exp

Wilqo is a company focused on redesigning mortgage lending through automation and efficiency. As a Senior Product Consultant/Implementations, you will manage implementation projects, provide expert advisory services, and support customers in optimizing their business processes.

Software

Responsibilities

Establishing a trusted relationship with the customer at all levels within the organization

Identifying existing business processes, for improvement opportunities within Charlie

Providing advisory on industry considerations around business process and system capabilities

Preparing and working with a detailed plan to complete project activities

Managing and performing configuration tasks (not coding/development) in conjunction with the customer

Providing on-going support during project implementations and post-go-live support

Facilitating/leading training

Qualification

LOS technology implementationLoan origination processBusiness process improvementProcess automationProject managementMicrosoft SuiteAnalytical skillsCommunication skillsRelationship building

Required

Candidates in Dallas-Fort Worth, Texas preferred

Candidates must be based in the United States

Demonstrated success managing customer-facing technology implementations with at least 3+ years of experience implementing LOS technology

Deep understanding of loan origination process with at least 7 years of experience in the mortgage industry

Passion for helping customers find creative ways to solve business problems and more effectively run their business

Experience working both independently and, in a team-oriented, collaborative environment

Strong conceptual, analytical, and problem-solving skills

Strong project and time management skills

Must be a relationship builder and team player with the ability to effectively interact with individuals at all levels both internally and with customers

Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously

Proficiency in Microsoft Suite

Excellent oral and written communication skills

Bachelor's degree or equivalent experience