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Commonwealth of Pennsylvania · 1 day ago

Program Analyst 2

Dauphin County, PA

Full-time

Hybrid

Entry, Mid Level

2+ years exp

The Commonwealth of Pennsylvania is seeking a Program Analyst 2 to join their Administrative & Program Support Division team. The role focuses on analyzing and evaluating the Unemployment Compensation Management System (UCMS), ensuring its functionality aligns with UC law and UCTS policies while providing training and support to staff.

Non Profit

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyzing and evaluating the UCMS which involves testing of system enhancements and bug fixes

Reviewing and updating system and procedural documentation

Troubleshooting issues

Monitoring performance

Communicating with and training staff on UCMS updates

Ongoing UCMS maintenance and enhancements

Maintaining understanding of UCTS business policies and procedures

Completing user acceptance testing

Submitting problem reports (bugs)

Evaluating and updating UCMS correspondence and report specifications

Planning and implementing training and staff development

Qualification

Program evaluationAnalytical experienceUser acceptance testingSystem documentationTraining staff

Required

One year as a Program Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

Two years of analytical experience, one of which includes professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or

An equivalent combination of experience and training

You must meet the PA residency requirement

You must be able to perform essential job functions

This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment

Acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification