IHMVCU ยท 6 days ago
Branch Supervisor
IHMVCU is seeking a Branch Supervisor with a passion for building professional and personable relationships with members and team members. The role involves managing branch operations and providing coaching and support to team members while ensuring exceptional member service.
Financial ServicesNon Profit
Responsibilities
Making sure the branch operations are running smoothly such as: vault/cash drawer balancing, coin counter, cash advance machines, check scanner, debit card machine, etc
Develop Universal Tellers and work to ensure that they feel informed about the policies, procedures and other relevant topics
Consistent one on one and observation coaching, along with motivating and energizing the team to be successful
Productively manage multiple tasks/projects at once and being adaptable within a fast-paced environment
Qualification
Required
High School Diploma or equivalent, additional education in finance, business or related field is a plus
Prior leadership within a financial institution, customer service or retail environment preferred
Strong history of proven relationship building performance
Exceptional member service, problem solving and decision-making skills
Professional interpersonal communications and ability to motivate and coach the team
Known to be reliable, dependable and responsible in all situations
Benefits
Outstanding training: We are committed to learning new skills and growing personally & professionally
Competitive compensation
401(k) with company match and profit sharing
Paid time off with paid holidays
Life Insurance
Paid Community Volunteering
Education reimbursement
Fitness reimbursement
Health insurance including dental and vision
Flexible Spending Accounts & Health Savings Accounts
Employee Assistance Program (EAP)
Access to fitness center