HiringAgents.ai · 1 hour ago
Radio Access Network (RAN) Support Engineer
Memphis, TN
Contract
Onsite
Mid Level
3+ years expMyticas Consulting is seeking an experienced Radio Access Network (RAN) Support Engineer to work on-site in Memphis, TN, as a resident engineer supporting a major telecommunications customer. The role involves first-line troubleshooting, supporting change requests and migrations, and maintaining accurate network records to ensure the reliability of a large-scale mobile network.
Artificial Intelligence (AI)Recruiting
Responsibilities
Perform first-level troubleshooting and response for anomalies found in RAN and BTS elements
Raise and manage tickets with the care team for issues that cannot be resolved at first level
Support activities, migrations, upgrades, and implement change requests on behalf of the customer
Prepare and/or review Methods of Procedure (MOPs) for RAN activities, as applicable
Participate in ORT/ATP, trials, feature testing, and product launches, as applicable
Provide incident reports and KPI reports, as applicable
Provide technical support and troubleshooting assistance to end-users and stakeholders
Maintain accurate records of network configurations, changes, and upgrades
Lead trained contractors and BSS engineers during installation and integration of telecommunications equipment
Qualification
Required
Must be based within daily commuting distance of Memphis, Tennessee, United States, for an on-site role
Minimum 3 years of experience as a RAN / BTS / RF engineer focused on Operations & Maintenance for mobile networks
Operations & Maintenance experience with Nokia Airscale and FlexiZone (indoor and outdoor) BTS site solutions
Hands-on experience using BTS element management interfaces such as web user interfaces, BTS Site Manager, and BTS CLI
Experience using RAN troubleshooting and tracing tools such as Emil toolkit, DCAP, UTF, or 5G toolkit
Experience with OSS applications such as CM Operation Manager, CM Editor, Workflow Tool, Software Manager, or monitoring applications
Preferred
Experience preparing and reviewing Methods of Procedure (MOPs) for RAN activities
Experience leading trained contractors or BSS engineers during installation and integration of telecommunications equipment
Experience providing incident reports and KPI reports to customers or internal stakeholders
Experience participating in ORT/ATP, network migrations or upgrades, and new feature/product trials in mobile networks
Company
HiringAgents.ai
HiringAgents.ai is an AI recruitment team, delivering best in class candidates at record speed.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$1.5MKey Investors
Tioga Capital Partners
2022-11-08Pre Seed· $1.5M
Recent News
2025-02-18
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