Zachary Piper Solutions · 13 hours ago
Enterprise Voice Engineer II
Zachary Piper Solutions is in search of a highly skilled and motivated Enterprise Voice Engineer to join a mission‑critical program based at Scott AFB, IL. The role involves performing sustainment, maintenance, and engineering support for a complex IP voice and video communications infrastructure while ensuring service availability across voice, video, and data networks.
GovernmentInformation ServicesInformation TechnologySoftware
Responsibilities
Perform sustainment, maintenance, and engineering support for a large, complex, and highly resilient IP voice and video communications infrastructure
Manage, configure, troubleshoot, and ensure service availability across voice, video, and data networks
Conduct system maintenance, support capacity planning, and execute configuration changes with proper documentation
Configure calling search spaces, route plans, route partitions, route lists, and device profiles
Configure and support Cisco and/or Juniper routing and switching devices
Support distributed firewall infrastructure and security‑driven network architectures
Provide input toward technical policy development, work instructions, and enterprise reporting
Analyze and resolve complex SIP signaling, call‑flow, registration, signaling, and media path issues
Validate change requests and ensure accuracy and compliance
Perform advanced fault analysis and configuration of voice subscribers, call handlers, routing rules, and network devices
Collaborate with engineering, operations, and PMO teams to support high‑visibility requirements across a global enterprise environment
Qualification
Required
Active TS/SCI clearance
DoD 8570 certification at IAT Level II (Security+ CE or equivalent)
Experience with one or more enterprise voice platforms, such as Cisco CUCM, Unity, CUBE, Avaya Aura, or Oracle SBC
Strong expertise in SIP internetworking, signaling, and call‑flow analysis
Demonstrated experience with troubleshooting routing, switching, security, and large‑scale voice implementations
Strong Layer 3 networking background (Juniper experience highly preferred)
Ability to obtain and maintain a DoD security clearance (TS/SCI required prior to start)
Benefits
Medical
Dental
Vision
401(k)
PTO
Sick Leave as required by law
Holidays
Company
Zachary Piper Solutions
Zachary Piper Solutions is an IT company providing government contracting solutions in support of the nation’s Intelligence Community.