Ooma, Inc. · 9 hours ago
Operations Engineer
United States
Full-time
Remote
Mid Level
$102K/yr - $135K/yr
3+ years expOoma is a company that empowers people to connect through powerful communication experiences via their cloud-based platform. The Operations Engineer will be responsible for the implementation, optimization, and reliability of Ooma’s Linux-based production infrastructure, ensuring system performance, availability, and scalability while collaborating with cross-functional teams.
Telecommunications
Responsibilities
Design, implement, and maintain Linux-based systems supporting production services in on-prem data center environments
Independently troubleshoot complex system, virtualization, and performance issues, applying root-cause analysis and corrective action planning
Install, configure, and optimize Linux distributions, system services, and virtualization platforms (KVM)
Serve as a technical lead for production incidents, driving resolution efforts and contributing to post-incident reviews and preventive improvements
Monitor system health, performance, and capacity using observability tools and make informed recommendations for optimization
Contribute to the development of automation, configuration management standards, and operational tooling
Identify opportunities to reduce operational toil and improve system reliability through process and tooling enhancements
Partner with application, platform, and development teams to support production services and infrastructure needs
Provide technical input into infrastructure enhancements and operational best practices
Maintain system documentation, procedures, and runbooks to support consistent operations and knowledge transfer
Qualification
Required
3-5 years of experience in Linux systems administration, infrastructure operations, or related engineering roles
Strong hands-on experience with Linux system troubleshooting, performance analysis and optimization required
Experience operating in on-premises data center environments
Familiarity with monitoring, observability, and configuration management tools
Working knowledge of KVM-based hypervisors
Proficiency in shell scripting (Bash)
Demonstrated ability to exercise independent judgment in diagnosing issues and implementing technical solutions
Excellent documentation and communication skills
Basic networking troubleshooting experience
Preferred
OpenNebula experience
Python or similar scripting languages
Experience with containers and container runtimes
Kubernetes exposure
Benefits
Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.
Company
Ooma, Inc.
Ooma delivers phone, messaging, video and advanced communications services that are easy to implement and provide great value.
501-1000 employees
H1B Sponsorship
Ooma, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (14)
2023 (5)
2022 (14)
2021 (18)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Eric Stang
Chairman and CEO
Shig Hamamatsu
Chief Financial Officer
Recent News
2024-05-05
2024-05-05
Company data provided by crunchbase