Drybar · 9 hours ago
Customer Service/Sales Representative
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrDrybar is a company focused on providing exceptional blowout services that enhance clients' confidence and experience. They are seeking energetic and people-loving Bartenders who will be the heartbeat of their shops, responsible for delivering top-notch customer service and driving sales through client engagement.
E-CommerceInternetRetail
Responsibilities
Greet guests with warmth and energy from check-in to check-out
Guide clients through their appointment and ensure they feel welcomed and pampered
Serve complimentary beverages with a smile
Educate and sell Drybar memberships, products, and tools
Rebook appointments at checkout while addressing clients by name
Turn challenges into wins by resolving guest concerns with a client-first mindset
Use Booker (POS system) to manage appointments and update client profiles
Optimize daily and ongoing appointment flow to support business needs
Answer phones, texts, and voicemails promptly and professionally
Communicate with stylists to keep the day running smoothly
Maintain front desk and shop cleanliness; keep retail and beverage areas stocked
Handle payments with integrity and balance cash drawers accurately
Set the tone for a fun, positive shop atmosphere—like you’re hosting a party
Train and support new Bartenders
Attend mandatory team meetings and share ideas
Arrive on time, ready, and engaged for every shift
Uphold Drybar’s 10 Core Values and be someone others love working with
Qualification
Required
Energetic and people-loving personality
Ability to thrive in fast-paced environments
Ability to juggle priorities with ease
Kind, curious, and coachable
Genuine care for creating a great experience for every guest
Experience in sales and customer service
Ability to greet guests warmly and energetically
Ability to guide clients through their appointment
Ability to serve complimentary beverages
Ability to educate and sell Drybar memberships, products, and tools
Ability to rebook appointments while addressing clients by name
Ability to resolve guest concerns with a client-first mindset
Experience using a POS system (Booker)
Ability to manage appointments and update client profiles
Ability to optimize appointment flow to support business needs
Ability to answer phones, texts, and voicemails promptly and professionally
Ability to communicate with stylists effectively
Ability to maintain front desk and shop cleanliness
Ability to handle payments with integrity and balance cash drawers accurately
Ability to set a positive shop atmosphere
Ability to train and support new Bartenders
Willingness to attend mandatory team meetings
Punctuality and readiness for every shift
Commitment to uphold Drybar's 10 Core Values
Preferred
Day Shift availability
Night Shift availability
Ability to commute to Atlanta, GA 30342
Benefits
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Vision insurance
Company
Drybar
Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$48.5MKey Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M
Leadership Team
Cameron Webb
Founder + Creative Director
Recent News
Global Cosmetics News
2025-12-22
Company data provided by crunchbase