Jack Weir & Sons Inc · 9 hours ago
Sales & Client Experience Associate
Beverly Hills, CA
Full-time
Onsite
New Grad, Entry LevelJack Weir & Sons is a family-owned luxury fine jewelry company seeking a Sales & Client Experience Associate to join their growing team. This role involves supporting the sales cycle, managing client communications, and collaborating with various teams to deliver an exceptional customer experience.
Luxury Goods & Jewelry
Responsibilities
Respond to all inbound inquiries across email, chat, social, and phone within 30 minutes during business hours
Conduct virtual and in-person appointments with prospective clients
Manage ongoing outreach to existing clients via email and phone calls
Assist in weekly live sales events, handling client follow-up and questions
Coordinate with the admin and fulfillment team for resizing, repairs, shipments, and custom orders
Serve as a liaison for post-sale care and logistics inquiries
Track and update deal progress, client preferences, and communication logs in HubSpot CRM
Work closely with the marketing team to respond to warm leads and assist in closing opportunities
Partner with the sales lead to refine client outreach strategies and track deal performance
Participate in local and national pop-ups/retail shows as needed (occasional travel required)
Qualification
Required
Warm, articulate, and professional communicator
Highly adaptable, organized, and detail-oriented
Strong follow-through and a natural ability to prioritize
Client-first mindset with emotional intelligence
No CRM experience required —but you must be eager to learn quickly and take initiative
Company
Jack Weir & Sons Inc
Family-owned Jewelry Company in Beverly Hills, CA.
Founded in 1980Los Angeles, California, US
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase