Inside Higher Ed · 1 week ago
Patient Accounting Coordinator 2
Columbus, OH
Full-time
Onsite
Entry Level
1+ years expThe Ohio State University is a prominent educational institution, and they are seeking a Patient Accounting Coordinator 2. This role is responsible for all aspects of patient billing and collection processing, ensuring compliance with departmental policies while providing excellent customer service in the revenue cycle.
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Responsibilities
Ensure the collection of net revenue for services rendered
Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures
Department roles may include, but is not limited to: payment posting, cash reconciliation, refund/credit processing, insurance follow up, customer service in a call center or MyChart portal setting, self-pay collections, or claim submission
Qualification
Required
High School Diploma or GED
PC Knowledge and interpersonal, verbal, and written communication
Minimum 1 year experience in a contact center or similar experience in a healthcare environment
Ability to work more than 1 service line or 2 or more revenue cycle functions or more than 1 site
Achieves or higher rating on annual performance evaluation
Performance meets department standards for quality assurance, teamwork, customer service and productivity standards
Preferred
Experience with Windows, Excel, and Intranet/internet navigation tools as well as system content
Demonstrated interpersonal, verbal and written communication skills
Ability to handle difficult customers in stressful situations, resolve conflicts independently and within a team, as well as escalate to upper management when appropriate
Works independently and collaboratively with others, and identifies opportunity for new work
Self-motivated, dependable, detail oriented, highly organized and able to perform with a high-level of accuracy
Critical thinking/problem solving skills
Manages tasks, routes appropriately without involvement of supervisor
Ability to multi-task and independently prioritize tasks
Experience and knowledge working in an electronic medical record system, with Epic experience preferred
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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