LifeLink Foundation · 6 days ago
Performance Improvement Specialist
Tampa, FL
Full-time
Onsite
Entry, Mid Level
2+ years expLifeLink Foundation is a nonprofit organization dedicated to saving lives through organ and tissue donation. The Performance Improvement Specialist will support the Organ Procurement Organization by coordinating performance improvement initiatives aimed at enhancing clinical and operational outcomes.
CharityHealth CareMedicalNon Profit
Responsibilities
Support the planning, set-up, execution, and follow-up of performance improvement initiatives in collaboration with OPO leadership and frontline staff members across the OPO
Facilitate and provide leadership collaboratively to highly functioning workgroup teams organized around multiple short and long duration projects designed to improve clinical and operational outcomes. Engage and develop team members in the work of quality & performance improvement measures
Assist with developing project charters, plans, and documents that demonstrates high-reliability and performance through the effective use of data
Identify & implement data driven strategies to ensure team's success
Create and maintain timely and thorough progress reports that may include A3s, key driver diagrams, run charts and/or PDSA testing documentation
Execute pilots, time studies, process observations, value-stream maps and other information gathering activities that support PI decision-making
Develop and report key metrics to accurately demonstrate improvement in quality across the OPO
Assist QAPI team in reviewing, analyzing, and interpreting information to identify opportunities for improvement with variance and incident data. May assist in root cause analysis to identify and facilitate improvement opportunities from identified variances
Will lead and guide teams through policy and protocol development and updates ensuring regulatory compliance. Will propose revisions and modifications when identified through performance improvement opportunities
Actively participates in quarterly Process/ Performance Improvement Committee (PIC) meetings
Will serve in the capacity of a co-chair of the Improvement Projects Committee, a standing committee of the PIC. Will be an active participant in other PIC standing committees and may serve in a chair and/or co-chair capacity
Ensures compliance with and ongoing evaluation of the OPO Quality Assessment Performance Improvement Plan in conjunction with all leadership
Participates, as needed, in the testing and validation of iTransplant update releases, assisting with updating protocols/guidelines and policies as needed
Participates, as needed, in regulatory surveys and inspections including CMS, OPTN/UNOS, and AHCA surveys. Will participate in other identified audits as needed
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Serves as a liaison and maintains professional relationships and rapport with LifeLink leadership and staff
Qualification
Required
Bachelor's degree required preferably in Business or Healthcare
Minimum of two to four years of experience with Performance Improvement methodologies preferably in healthcare
Demonstrated skill and knowledge of value stream mapping and LEAN management principles. Experience with process mapping and root cause investigation techniques
Lean Six Sigma Green Belt certification or must obtain within first year of hire
Demonstrates critical thinking to analyze data to monitor trends and identify opportunities to improve performance
Must possess interpersonal skills necessary to interact with all levels of staff. Must be able to influence teams without direct oversight
Advanced knowledge of Microsoft Office Suite products required
Must be extremely organized, detail-oriented, a self-starter, and able to function independently
Strong verbal and written communication skills
A collaborator who thrives in a mission-first environment
Benefits
COMPANY PAID Medical, Dental, Disability & Life Insurance
Generous COMPANY PAID Pension Plan for your Retirement
Paid Vacation, Sick Days & Holidays
Company
LifeLink Foundation
LifeLink Foundation is a non-profit community service organization dedicated to the recovery of life-saving and life-enhancing organs and tissue for transplantation therapy.
501-1000 employees
Funding
Current Stage
Late StageRecent News
St Pete Catalyst
2025-04-30
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