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Dovenmuehle · 18 hours ago

Coordinator ll Hybrid 3 days in office

Lake Zurich, IL, US

Full-time

Hybrid

Entry Level

$18/hr - $19/hr

2+ years exp

Dovenmuehle Mortgage, Inc. is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. The Coordinator II provides administrative and customer/client support to the assigned department or team, ensuring all documentation is completed accurately and timely while facilitating communication between internal and external partners.

Banking

Responsibilities

Set up, prepare and/or update assigned documents, files, databases according to departmental procedures

Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors

Review documents, reports, presentations, files, and other written materials for accuracy and completion

Prepare and maintain timelines and task assignments for assigned projects

Prepare, assemble, or proofread correspondence

Answer calls/emails from clients or customers, researching and resolving issues as appropriate

Facilitate the request and receipt of needed research or deliverables from other departments

Update and maintain tasks and activities in required databases

Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines

Successfully complete annual regulatory compliance training

Additional duties as assigned

Qualification

Mortgage servicing experienceMicrosoft applicationsAdministrative supportEffective communicationMulti-taskingConfidentialityWriting skills

Required

High school diploma or equivalent

2+ years providing administrative support in a fast-paced environment

2+ years' experience in mortgage servicing, real estate, or applicable field

Strong PC skills, including Microsoft applications and loan servicing platforms

Good writing skills, including spelling, grammar, sentence composition, and proofreading

Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences

Ability to handle confidential information with discretion and professionalism

Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects