Virginia Mason Franciscan Health · 23 hours ago
Program Manager
Seattle, WA
Full-time
Onsite
Mid Level
$37.49/hr - $48.08/hr
3+ years expVirginia Mason Franciscan Health is seeking a Program Manager for their Neurosurgery Centers of Excellence (COE). The Program Manager will ensure contractual compliance, oversee the quality and effectiveness of the COE program, and act as the primary point of contact for patients, coordinating their overall experience at VMFH.
Health CareHospitalMedical
Responsibilities
Provides subject matter expertise for ensuring contractual compliance with Virginia Mason Franciscan Health’s value-based COE program
Responsible for the quality, efficiency and effectiveness of VMFH’s COE program, including meeting the patient experience needs of the COE patient population
Accountable for the development, implementation and monitoring of the COE patient experience in accordance with contractual obligations, as well as VMFH’s organizational patient experience and growth goals
Support the day to date functioning of the COE program, acting at the patient’s primary point of contact to help coordinate their overall experience while at the VMFH campus
Works in partnership with providers, patients, caregiver, and stakeholders within the COE client and VMFH leadership to support the delivery of services
Qualification
Required
Bachelor's degree preferred and/or three (3) years of experience in a role/function in a healthcare setting, with direct patient contact
At least two (2) years of experience managing projects and/or people in an integrated delivery system, validating the knowledge and understanding of the full care continuum for patients of this population
Strong written and verbal communication skills, including the ability to communicate effectively with a wide range of audiences, including patients, physicians, care teams, administrative leaders, and provide excellent customer service, and represent VMFH well in the local and national communities
Excellent organizational skills, with the ability to prioritize, think strategically, and manage multiple tasks and deadlines at once in a fast-paced environment
Experience with multi-cultural, varied socioeconomic patient population
Comfortable working in a dynamic role and open to the evaluation of responsibilities
Strong computer, data entry and typing skills and ability to work between multiple technology platforms. Ability to learn and utilize new technology as it evolves with the program
Proficient in Google applications
Knowledge of Medical Terminology
Preferred
Experience in lean methodology to help support process improvement within the program
Benefits
Health/dental/vision
FSA
Matching retirement plans
Paid vacation
Adoption assistance
Annual bonus eligibility
And more
Company
Virginia Mason Franciscan Health
Virginia Mason Franciscan Health (VMFH) is an integrated health system serving the Puget Sound region, including 10 hospitals and nearly 300 care sites.
10001+ employees
H1B Sponsorship
Virginia Mason Franciscan Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (6)
2023 (15)
2022 (5)
2021 (6)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$2.75M2016-08-30Series Unknown· $0.55M
2014-10-13Grant· $2.2M
Recent News
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