IMCS Group · 23 hours ago
Contractor - Customer Service - Participant Services
PA
Full-time, Contract
Onsite
New Grad, Entry LevelIMCS Group is a recruiting firm seeking a Customer Service Specialist for a growing client in the financial services sector. The role involves answering customer inquiries about financial products and services and acting as a technical subject matter expert to help retain and grow the customer base.
Staffing & Recruiting
Responsibilities
Customers call into our call center and speak to our customer service team
You’ll answer their questions about financial products and services
You’ll be much more than just part of a call center, you’ll be a technical subject matter expert (paid training provided) who helps retain and grow our customer base
Qualification
Required
Bachelor's degree preferred or equivalent experience
Desire and motivation to obtain Financial Licensing - Series 6/63 (Company Paid)
Outstanding positive attitude
Ability to prioritize and handle multiple tasks in a rapidly changing environment
Keen attention to detail
Superior communication skills
Preferred
Prior customer service experience
Accounting/finance background
Brokerage industry experience
Customer service background
Benefits
Paid training provided
Company Paid
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
Founded in 2002
201-500 employees
H1B Sponsorship
IMCS Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (16)
2023 (33)
2022 (32)
2021 (47)
2020 (82)
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase