CGI · 1 day ago
Edge Operations Manager SME
Arlington, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$100K/yr - $200K/yr
10+ years expCGI is a leading IT and business consulting services firm, and they are seeking an Edge Operations Deputy Manager to oversee the operational efficiency and security of distributed edge computing infrastructure. The role involves managing incidents, ensuring compliance, coordinating with vendors, and leading process improvement initiatives to maintain a stable edge environment.
AnalyticsApplication Performance ManagementBusiness IntelligenceConsultingCyber SecurityFinanceInformation TechnologyTechnical Support
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Phillip Carter
Responsibilities
Operational Oversight: Manage the daily operations of edge platforms, ensuring high availability, reliability, and performance
Incident Management: Supervise incident response, root cause analysis, and resolution for edge-related outages and performance degradations
Vendor & Partner Management: Coordinate with external vendors and service providers to ensure Service Level Agreements (SLAs) are met
Security & Compliance: Implement and enforce security policies, manage access controls, and ensure operations align with security guidelines and regulatory standards
Infrastructure Management: Monitor platform capacity and performance, collaborate on infrastructure design, and contribute to forecasting future needs
Process Improvement: Lead automation initiatives to reduce operational toil, improve efficiency, and develop continuous improvement plans
Cross-Functional Collaboration: Work closely with Platform Engineering, Application, Market, and other global tech operations teams to align edge operations with business objectives
Team Leadership: Develop and motivate teams, provide technical leadership, and foster a collaborative work environment
Qualification
Required
Bachelor's degree and/or 10+ years of experience
TS/SCI required with the ability to obtain a TS/SCI with Poly highly desired
Strong knowledge of cloud infrastructure (AWS, Azure, GCP), containerization (Docker, Kubernetes), and infrastructure as code (Terraform, Ansible)
Experience with SRE principles such as Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets
Experience with monitoring and observability tools like Prometheus, Grafana, Kibana, or Nagios
Proven ability to lead and manage technical teams, drive operational excellence, and delegate tasks effectively
Excellent communication, leadership, and cross-functional collaboration skills
Strong analytical skills for diagnosing complex application problems and leading incident resolution
Several years of experience in cloud operations, DevOps, or infrastructure roles, with significant leadership experience
Benefits
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
Company
CGI
CGI is an IT and business consulting services firm that offers consulting, cyber security, cloud, and IT services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.2B2025-03-12Post Ipo Debt· $650M
2024-09-03Post Ipo Debt· $550.87M
1998-10-06IPO
Leadership Team
François Boulanger
President and Chief Executive Officer at CGI
Raymond McMann
VP, Global Oil & Gas Industry
Recent News
2026-01-13
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2026-01-09
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