CLEAR · 1 day ago
Operations Manager (Sales), SFO
San Francisco, CA
Full-time
Onsite
Mid Level
$70K/yr - $80K/yr
3+ years expCLEAR is a company focused on creating frictionless experiences for its members through an innovative identity platform. The Operations Manager will be responsible for driving sales performance and leading a team in a customer-facing airport environment, ensuring operational excellence and compliance.
BiometricsFacial RecognitionIdentity ManagementSecurity
Responsibilities
Lead from the floor - spend 70% of your time in the airport environment, actively coaching, inspiring, and driving a culture of hospitality, member engagement, and sales excellence
Own all sales performance by setting, monitoring, and achieving daily, weekly, and monthly goals for membership growth, conversion, and revenue
Motivate and empower Ambassadors through hands-on coaching, daily huddles, and consistent feedback that builds confidence and accountability in selling CLEAR
Create a sales-first culture that celebrates wins, recognizes top performers, and fosters pride in connecting members to CLEAR’s value
Analyze KPIs and member insights to identify trends, inform strategy, and take decisive action to improve sales performance and the overall member experience
Assist with recruiting, training, and talent development - building a team of Ambassadors who excel at hospitality, embody the brand, and consistently deliver strong results
Ensure operational excellence and compliance, upholding CLEAR and TSA policies with the highest standards of security and integrity
Collaborate with the General Manager and partners to optimize station performance, aligning operational efficiency with ambitious sales and growth goals
Qualification
Required
3+ years of leadership experience in high-volume, customer-facing environments (e.g., retail, hospitality, airport concessions, restaurants)
Proven track record of achieving or exceeding sales goals, KPIs, and team performance metrics
Strong leadership, coaching, and team development skills with a focus on sales accountability and performance management
Excellent communication skills and the ability to motivate and influence others in a dynamic environment
Experience balancing customer satisfaction, sales performance, compliance, and operational efficiency
Comfort with technology and data, using tools to track performance and make informed decisions
Willingness and ability to work non-traditional hours including weekends, holidays, and early mornings or evenings
Ability to stand/walk for extended periods and follow airport, CLEAR, and federal security policies
Benefits
3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
$100 monthly wellness stipend for health and fitness-related expenses
401k Retirement Plan with company match
Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance, and MetLaw legal benefits
Family Planning benefits through KindBody
Paid Parental Leave
Family, Military & Bereavement Leave Program
Emotional Well Being Assistance
Ongoing training & development programs to grow & advance your career with a growing company!
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
Company
CLEAR
CLEAR is an identity company that uses biometrics to build a connected world that’s smarter and more secure. It is a sub-organization of Alclear LLC.
1001-5000 employees
H1B Sponsorship
CLEAR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$135MKey Investors
United AirlinesT. Rowe PriceDelta Air Lines
2021-06-30IPO
2021-02-08Private Equity· $100M
2019-07-29Corporate Round
Leadership Team
Caryn Seidman-Becker
Chairman & CEO
Recent News
2025-12-30
Company data provided by crunchbase