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Wells Fargo · 15 hours ago

Business Accountability Director - GPL Exam Management

San Francisco, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$185K/yr - $300K/yr

8+ years exp

Wells Fargo is seeking a strategic and results-driven Business Accountability Director to lead and oversee their Exam Management Program. This role is critical in ensuring organizational compliance, operational excellence, and accountability across regulatory and internal examinations.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Lead Exam Management Strategy: Develop and execute a comprehensive exam management framework to ensure timely, accurate, and compliant responses to regulatory and internal examinations

Governance & Accountability: Establish clear accountability structures across business units to meet regulatory expectations and internal standards

Stakeholder Engagement: Serve as the primary liaison between regulators, internal audit teams, and business leaders during exams and reviews

Risk Identification & Mitigation: Proactively identify gaps, risks, and control weaknesses; drive remediation plans and monitor progress

Reporting & Metrics: Deliver executive-level reporting on exam status, findings, and remediation efforts; ensure transparency and alignment with organizational objectives

Continuous Improvement: Implement best practices and process enhancements to strengthen exam readiness and reduce regulatory risk

Team Leadership: Build and lead a high-performing team focused on exam management, accountability, and compliance excellence

Qualification

Risk managementRegulatory complianceGovernanceAudit managementStakeholder engagementLeadershipCommunication skillsProblem-solving

Required

8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

4+ years of management or leadership experience

Preferred

Deep expertise in regulatory compliance, risk management, or governance roles within financial services or a highly regulated industry

Proven experience managing large-scale regulatory exams and internal audits

Extensive experience with leading large Audit, Testing, and regulatory exams, including establishing process and procedures related to these

Direct experience in remediating high risk regulatory findings, audit issues, or high risk issues within Conduct Management Allegations and Operations Management

Widespread experience in the Risk Control Self-Assessment process, including experience identifying risks and controls, execution, reporting, and challenging determinations as appropriate

Thought leader with deep domain expertise, as well as leadership of high-risk projects, programs, initiatives, and key deliverables

Ability to develop and negotiate solutions to issues with partners, including escalations as appropriate

Expert ability to influence and consult strategically across a large organization and with various levels of leadership/stakeholders

Ability to take on a high level of responsibility, initiative, and accountability and develop pragmatic solutions

Ability to provide expertise and strategic direction in the design of standard controls to effectively mitigate risks across Conduct Management Allegations and Operations Management as needed

Strong understanding of Issue Management Policy and Procedures

Clear understanding of Risk Management Framework, enterprise/business policies, and programs to translate requirements in the business