Feather River Tribal Health, Inc. · 1 day ago
Health Information Office Coordinator
Oroville, CA
Full-time
Onsite
Mid, Senior Level
$24.90/hr - $25.91/hr
5+ years expFeather River Tribal Health, Inc. is a trusted healthcare provider committed to delivering compassionate, culturally grounded care. The Health Information Office Coordinator will assist the Health Information Director in managing departmental operations, ensuring compliance with policies, and supporting staff in achieving departmental goals.
Hospital & Health Care
Responsibilities
Under direction of the HI Director, ensure Health Information staff observes FRTH policies and procedures, standards of accreditation, regulatory agencies and requirements of the health care system
Responsible for working with HI Director on subpoenas and requests for information (ROI) received by the department to ensure timeliness of completion
Assist HI Director in monitoring department process and flow based on assigned duties; ensuring overall productivity is maintained and staff’s performance meets department/FRTH goals and objectives. Monitors accuracy of work performed by Health Information staff
Support internal departments and staff by responding to and resolving issues/concerns. Uphold compliant environment and communication with internal, external and community associates
Plan, organize and assignment of work duties as necessary; support team in meeting goals and deadlines. Train new staff assigned to the department
Ensure time targets are met, i.e. chart completion, physician/clinical signatures, document turnaround, and visit closures
Provide customer service to patients and FRTH staff who present to request information from HI
Review patient records for timeliness, completeness, accuracy, and appropriateness of health data. Input missing data as appropriate
Communicate with providers, and other clinical staff, regarding deficiencies found on visit records, maintain log of communications and ensure deficiencies are corrected
Enter patient health data in Electronic Health Record accurately and assist with scanning when necessary
Route documents to the appropriate clinician's electronic desktop for signature, as required
Ensure phone calls within the department are answered within three (3) rings and voice mails addressed in a timely manner
Meets or exceeds established productivity standards while achieving or exceeding established requirements for accuracy
Maintains organization of patient health data in electronic systems
Routes health record requests to Release of Information (ROI) Associate
Maintains complete confidentiality of all patients’ medical information
Follows up on aged consults pursuant to policy guidelines
Assists in the uploading of transcription into the EHR
At the time of hire, each employee will meet with their supervisor to set measurable goals and objectives that are a requirement for the position. These measurables will be monitored by the supervisor and reviewed during the introductory period. They will also be utilized in the annual performance evaluation. The measurables may change from year to year. The supervisor is responsible to notify the employee of any new measurables at the time of the performance review
Attend such trainings, meetings, and conferences as required by department and agency
Participates in quality improvement activities of the organization in order to integrate the use of EHR into the systems of the organization
Serves as supervisor under HI Director as required
Learn and implement electronic health information functions as they continue to evolve
Assist with a variety of duties in order to meet the needs of the department on an as needed basis
Assist in cross-training of staff and willingness to cover other department positions, as necessary
Qualification
Required
High school diploma or equivalent
Five (5) years experience in clinical software and applications support in the healthcare industry, NextGen experience preferred
At least four (4) years experience with workable medical record knowledge as it applies to EHR software packages
Three years' experience working with ROIs and health record subpoenas – Grade 9
Working knowledge of computer systems
Ability to communicate clearly and concisely
Ability to establish and maintain effective working relationships with the public and staff in person and over telephone
Ability to work independently on a variety of tasks
Ability to meet deadlines and assigned projects in a timely, efficient manner
Ability to maintain a professional attitude and appearance at all times
Demonstrate awareness, sensitivity and appreciation of Native American culture, traditions, customs and socioeconomic needs
Knowledge of medical terminology and medical office procedures
Pleasant personality, positive attitude and manner
Ability to operate computer and office equipment sufficiently to perform job duties
Ability to work under stressful conditions and time constraints
Knowledge of modern office equipment such as POS, copier, fax, computer and Internet
Ability to arrive at work promptly and attend work on a regular basis
Preferred
NextGen experience preferred
Benefits
Health Insurance: Employer-paid medical coverage starting the month after hire for all tiers — Self, Self + One, and Self + Family
Dental & Vision: 100% employer-paid for employee-only coverage; additional family coverage available at a competitive rate
401(k) Plan: Available immediately upon hire with a 3.5% employer match
Life Insurance: $20,000 employer-paid policy for full-time employees, with options to purchase additional coverage
Paid Time Off: Vacation begins accruing on your first day — up to 80 hours annually
Loan Repayment Assistance Available
Company
Feather River Tribal Health, Inc.
Tribal Health Care Center Serving Native and Non-Native Community Members in Butte, Yuba, and Sutter Counties.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase