Michigan Modern Psychology ยท 3 days ago
Administrative Assistant
Dearborn, MI
Part-time
Onsite
New Grad, Entry LevelMichigan Modern Psychology is looking for a capable & self-motivated administrative assistant for a local Outpatient Mental Health Clinic. The role involves providing front desk support, managing patient records, and coordinating clinician schedules.
Health CareMedicalPersonal HealthTherapeutics
Responsibilities
Greet and check in patients in a welcoming, professional manner
Answer phone calls, respond to messages, and schedule/reschedule appointments
Collect co-pays, and process payments
Assist patients with completing intake paperwork and ensure forms are accurate and complete
Maintain confidentiality and compliance with HIPAA at all times
Manage clinician calendars, coordinate patient appointments, and handle cancellations/no-shows
Send appointment reminders and follow up with patients when needed
Coordinate with clinical staff for referrals, follow-up care, or outside providers
Maintain accurate patient records in the electronic health record (EHR) system
Scan, upload, and organize documents, referrals, and treatment plans
Prepare charts and ensure proper documentation is available for clinicians
Track and update patient information, insurance authorizations, and billing codes
Order and organize office/clinical supplies, Filing
Prepare correspondence, reports, and clinic communications
Qualification
Required
Capable & self-motivated
Experience in front desk and patient support
Ability to greet and check in patients in a welcoming, professional manner
Experience answering phone calls, responding to messages, and scheduling/rescheduling appointments
Ability to collect co-pays and process payments
Experience assisting patients with completing intake paperwork and ensuring forms are accurate and complete
Maintain confidentiality and compliance with HIPAA at all times
Experience managing clinician calendars and coordinating patient appointments
Ability to handle cancellations/no-shows
Experience sending appointment reminders and following up with patients
Ability to coordinate with clinical staff for referrals, follow-up care, or outside providers
Experience maintaining accurate patient records in the electronic health record (EHR) system
Ability to scan, upload, and organize documents, referrals, and treatment plans
Experience preparing charts and ensuring proper documentation is available for clinicians
Ability to track and update patient information, insurance authorizations, and billing codes
Experience ordering and organizing office/clinical supplies
Ability to prepare correspondence, reports, and clinic communications
Flexibility with hours based on traffic trends of the clinic(s)
Availability for part-time work with schedule TBD
Company
Michigan Modern Psychology
Michigan Modern Psychology offers therapy and evaluations for individuals of all ages in a private and comfortable setting.
Founded in 1996
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase