Harrison Group Resort Hotels & Restaurants · 11 hours ago
Host/Hostess
Harrison Group Resort Hotels & Restaurants is a family-owned business operating in Ocean City, Maryland, since 1951. They are seeking a Host/Hostess to welcome guests, manage reservations, and ensure a pleasant dining experience.
Responsibilities
Welcome guests to the venue
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Performs other duties as assigned
Qualification
Required
Understanding of restaurant etiquette
Familiarity with health and safety regulations
Experience in managing reservations
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining and bar area
Availability to work in shifts as needed
Good physical condition to walk and stand during an entire shift
Must successfully complete restaurants training course
High school diploma
Preferred
Previous experience as a host/hostess preferred
Hospitality certification is a plus
Benefits
401k
Paid time off
Health, life, dental, and vision insurance
Company
Harrison Group Resort Hotels & Restaurants
The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland since 1951.