Cyber Focus AI · 3 weeks ago
Work From Home | Hotel Reservations | Customer Service
United States
Full-time
Remote
New Grad, Entry Level
$65K/yr - $65K/yrCyber Focus AI is dedicated to helping cybersecurity professionals find new opportunities. They are seeking a Customer Service Representative to assist clients with hotel reservations and provide support throughout the booking process.
Information Technology & Services
Responsibilities
Assist clients in researching and booking hotel accommodations
Provide accurate information about hotel options, pricing, and amenities
Respond promptly and professionally to client inquiries via phone, email, or online messaging
Maintain accurate records of client interactions, preferences, and reservations
Stay current on travel trends, hotel offerings, and industry updates
Qualification
Required
Excellent communication and customer service skills
Friendly, professional demeanor with strong attention to detail
Ability to work independently and manage tasks effectively
Basic computer skills and reliable internet connection
Interest in travel and helping clients plan exceptional hotel stays
Preferred
Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
Flexible, remote work environment
Comprehensive training and access to booking tools and industry resources
Supportive team culture with mentorship opportunities
Income-earning possibilities based on performance
Access to exclusive travel discounts and industry perks
Company
Cyber Focus AI
Cyber Focus AI is an innovative recruiting firm dedicated to connecting top cybersecurity professionals with leading companies worldwide.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase