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General Dynamics Information Technology · 6 hours ago

Data Center Operator / System Technician - Night Shift

Rensselaer County, NY

Full-time

Onsite

Entry Level

$23.30/hr - $26.45/hr

1+ years exp

General Dynamics Information Technology is a global technology and professional services company that supports complex government, defense, and intelligence projects. The Data Center Operator will be responsible for monitoring systems and providing technical support for various health programs, ensuring system health and performance.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Providing monitoring, installation, maintenance, and troubleshooting support of information systems, applications, and related peripheral hardware

Performing all required hourly and daily system checks in accordance with prescribed schedules

Keeping the task manager informed of any unusual conditions or problems encountered in the performance of daily duties

Monitoring of systems and networks within the HPCMP Enterprise utilizing Unix/Linux workstations. Windows systems may also be used in various tasks

Using a variety of interactive tools and processes to determine the health of systems and networks by performing all required hourly and daily system checks in accordance with prescribed schedules

Generating trouble tickets for tier 2 and 3 support. May route calls to product line specialists, application, or system support specialists

Maintaining and updating record and tracking databases

Qualification

Enterprise ITIT Service ManagementMicrosoft OfficeMainframe applicationsJCLAutomated Tape LibrariesTape media

Required

High School diploma/GED; AND

1 or more years of experience (equivalent education in lieu of experience)

Demonstrated Enterprise IT experience

Demonstrated experience utilizing an ITSM tool such as ServiceNow

Ability and willingness to work any overnight shift (7 PM - 7:30 AM)

Intermediate experience working with Microsoft products, Word, Excel, PowerPoint, etc

Ability and willingness to obtain a Full BI background investigation clearance

US Citizenship Required

Preferred

2 or more years of related experience with Mainframe applications (ZEEK, ZEBB, SA, CA and/or IBM products) in an operations team environment

Working knowledge of JCL

Experience using and/or working on ATL (Automated Tape Libraries)

Experience working with tape media

Benefits

401K with company match.

Comprehensive health and wellness packages.

Internal mobility team dedicated to helping you own your career.

Professional growth opportunities including paid education and certifications.

Cutting-edge technology you can learn from.

Rest and recharge with paid vacation and holidays.

Variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.

To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees