Gordon Food Service Store · 3 days ago
Key Account Manager
Wyoming, MI
Full-time
Onsite
Mid LevelGordon Food Service is a leading food distribution company, and they are seeking a Key Account Manager to achieve long-term business results while executing solutions for day-to-day customer concerns. The role involves building long-term relationships with large franchise groups and leading internal teams to ensure customer and company objectives are met.
Food & Beverages
Responsibilities
Interacts frequently with external customers/Franchisee’s/Regional Operations Support teams. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS
Builds long-term customer relationships while meeting short-term objectives
Schedules and facilitates account reviews and develops action plans to ensure joint account objectives are being met
Understands the customer’s business and priorities
Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization
Establishes, develops and maintains positive customer and internal relationships to drive quality internal execution
Leads and provides direction to internal customer teams responsible for administration, pricing, inventory planning, and inside sales
Responsible for the success of new restaurant openings, including directing internal teams on account setup, routing needs, product needs, training & test orders, etc
Performs other duties as assigned
Qualification
Required
Written, verbal, organizational and communication skills as well as problem-solving capabilities
Ability to multitask, prioritize and be able to work independently or within a team environment
Customer service and time management skills
Negotiation skills and the ability to bring consensus or reconcile differences
Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Skill at persuading others to change their minds or behavior
Social perceptiveness skills, being aware of others' reactions and understanding why they react as they do
Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions
Company
Gordon Food Service Store
Unlock a world of flavor! Gordon Food Service Stores offers restaurant-quality ingredients, fresh produce, and unique finds for your home kitchen or business.
Founded in 1979
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase