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FirstService Residential · 1 day ago

Compliance Enforcement Associate

South Lake Tahoe, CA

Part-time

Onsite

New Grad, Entry Level

$21/hr - $22/hr

FirstService Residential is a leading property management company providing services to residential communities across the United States and Canada. They are seeking a part-time Compliance Enforcement Associate to monitor and enforce rules and regulations within the community while delivering exceptional customer service to residents and guests.

Property ManagementReal Estate

Responsibilities

Check amenity access cards for validity at Association Amenities with a focus on the Main Pavilion Beach area

Conduct waterside patrols for boating and rear property standards enforcement

Enforce Association amenity access use requirements, rules, and regulations

Assist Front Desk and Pool with answering phones, customer concerns, and printing cards

Perform regular trash monitoring in the Pavilion Office and Townhouse Subdivision parking lots, including cleaning up leftover messes and securing dumpsters

Monitors recreational facilities on a regular basis throughout the day, stopping and checking for valid passes. Take proper eviction action if invalid passes are being used or if guests are becoming a nuisance

Assist Pool Attendant with Indoor and/or Outdoor Pool closing duties

Assure the tranquility of the neighbors by enforcing TKPOA’s CC&Rs and Operating Rules

Monitor boat docks to assure that all boats have current stickers. Ticket or issue violation notices to offenders. Follow up to assure that proper action has been taken by offender. Use eviction measures as required by the CC&Rs

Monitor Association and Townhouse parking lots to assure that all vehicles are in compliance with Townhouse rules. Ticket or issue violation notices to offender. Follow up to assure that proper action has been taken by offender

Monitors Association properties to assure there is no violation of any CC&Rs codes

Crosstrain at the Front Desk on essential functions such as creating Member ID Cards and day use passes, issuing parking hangtags, stickers, and annual boat stickers, and answering general questions

Maintain a clean and safe work environment

Monitors and inspect Water Company and Water Quality facilities

Perform such other duties as may be assigned

Qualification

Public relation principlesCommunication skillsOrganizational skillsSecurity experienceInterpersonal skillsFollow instructions

Required

Knowledge of public relation principles

Ability to calmly and tactfully explain rules and ordinances to obtain compliance

Must have strong communication, organizational, and interpersonal skills

Ability to communicate effectively with supervisor and other Association management and Staff, homeowners, renters, guests and the general public

Ability to follow oral and written instructions

Valid driver's license with a clean driving record required

Prior Security and/or patrol experience a plus

Position requires a high school diploma or equivalent

Ability to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job function

Ability to work variable shifts and to work outdoors under variable weather conditions