Opportunities for a Better Tomorrow · 12 hours ago
Program Associate
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $50K/yrOpportunities for a Better Tomorrow is seeking a Program Associate to manage office operations and provide administrative support for their program. The role involves handling phone calls, managing office spaces, and assisting with program intake and data entry tasks.
CharityNon ProfitSocial AssistanceTraining
Responsibilities
Strategize and implement processes and procedures to ensure the daily functioning of the program site
Manage and maintain the use of all spaces in the office, including the scheduling and coordination of program events for program teams and agency partners
Assume all front desk duties including answering phones, routing calls, and taking messages
Meet and greet all visitors and direct them to appropriate staff or office space
Manage use of lobby, front desk area, hallways, closets, kitchen, and shared spaces, keeping them clean and free of clutter, as well as stocked with necessary supplies
Maintain system for tracking walk-ins, phone, web, and other inquiries, as appropriate
Pre-screen requests for program services and follow-up with the appropriate team in a timely manner
Provide administrative support for program intake and enrollment, including completing participant applications and collecting eligibility documents
Manage data entry in databases on PTS and Salesforce, including adding participants, updating services and attendance, and entering case notes
Prepare and distribute incoming and outgoing mail including FedEx or UPS packages
Create letters, labels, and reports as requested
Monitor postage and Xerox machines to ensure adequate supplies
Qualification
Required
Ability to complete assigned tasks and projects in a timely and efficient manner
Ability to answer telephone and greet visitors in a courteous and professional manner
Demonstration of a working knowledge of all OBT programs and the ability to communicate this information effectively to the public
Ability to multitask
Ability to complete data entry accurately
Ability to maintain office supply inventory ensuring sufficient supplies are available
Ability to maintain a high degree of discretion when dealing with confidential information
High school diploma or HSE required
Experience working with young adults in an educational or learning environment
Proficiency in Microsoft Office Suite required
Preferred
Bi-lingual English/Spanish preferred
Bachelor's degree preferred
Company
Opportunities for a Better Tomorrow
Opportunities for a Better Tomorrow is a charitable organization that provides education, job training, and employment to young people.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Evelyn Ortiz
Co-Chief Executive Officer
Carla Licavoli
Chief Operating Officer
Recent News
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