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Fulton Bank · 18 hours ago

Analyst - Quality Assurance IT

Lancaster, PA

Full-time

Hybrid

Mid Level

$63K/yr - $105K/yr

3+ years exp

Fulton Bank is committed to making a positive impact in local communities and champions a culture of continuous learning and inclusion. The Analyst - Quality Assurance IT is responsible for supporting Quality Assurance activities within Information Technology by validating technology solutions and collaborating with business and technology partners to ensure quality standards are met.

BankingFinancial Services

No H1B

Responsibilities

Collaborates with stakeholders, including Product Owners, Project Manager, and Scrum Teams, to understand the scope, workflows, and operations of applications or projects under test

Participates in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to stay aligned with development progress and priorities

Reviews user stories, acceptance criteria, use cases, and design specifications to inform test planning and ensure test coverage

Partners with internal and third-party developers, as well as cross-functional Agile teams, to gain a clear understanding of the solution being developed

Provides objective feedback to development and project teams to enhance solution quality and ensure continuous improvement

Designs and executes test plans and scripts to validate optimal application performance against specifications, with a focus on iterative testing and early defect detection

Develops and implements test strategies, plans, cases, estimates, and schedules in coordination with project teams for release planning

Identifies risks associated with testing activities and formulates appropriate mitigation plans within the Agile framework

Applies established QA measures and testing standards to new and existing applications, products, and enhancements throughout their lifecycle

Ensures all QA activities are compliant with internal QA procedures, IT governance policies, and regulatory guidelines

Prepares detailed reports and delivers feedback on manual testing outcomes, contributing to sprint retrospectives and quality metrics

Manages the defect lifecycle, including reporting, tracking, resolution and retesting, using testing tools such Azure DevOps and QC ALM

Maintains comprehensive system and project documentation and artifacts throughout the engagement, ensuring all materials are accessible to the bank during and after project completion

Supports internal audits and compliance reviews to ensure adherence to established QA standards across software development, application integration, system performance, and documentation

Promotes continuous improvement by identifying process gaps and recommending enhancements to QA practices and Agile workflows

Ensure mobile testing best practices, including device compatibility, responsive design validation, and performance testing across iOS and Android platforms to ensure consistent user experience and application reliability

Advocates for test automation and continuous integration/continuous delivery (CI/CD) practices to improve efficiency and reduce regression risks

Qualification

Quality Assurance TestingAgile methodologiesBanking technologiesISTQB CertificationAutomation CertificationScrum MasterAzure DevOpsHP QC ALMCommunication skillsProblem-solving skillsDocumentation skillsInterpersonal skillsAttention to detail

Required

Bachelor's Degree or the equivalent experience. Specialty Computer science, management information systems, or a related field

3 or more years Hands-on experience in Quality Assurance testing and analysis with proven ability to interpret functional and design specifications to ensure comprehensive understanding of QA functions and testing deliverables

Strong communication skills with the ability to engage effectively with both technical and non-technical stakeholders across all levels. Professional demeanor with the ability to represent the organization positively. Ability to build and maintain productive working relationships with diverse teams and individuals. Excellent planning, problem-solving, and collaboration skills. Self-motivated and capable of working independently or within a team environment. Proactive in identifying and resolving challenges with a constructive and solution-oriented mindset. Quick learner with an aptitude for mastering new technologies and applications

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. Experience with tools such as Azure DevOps and HP QC ALM. Familiarity with software development methodologies, including Agile and Waterfall. Exposure to mobile and/or automation testing is a plus

Demonstrated analytical thinking, problem-solving capabilities, and attention to detail

Strong documentation, verbal communication, and interpersonal skills

Ability to exercise thoughtful decision-making, take initiative, and contribute effectively as a team player

In-depth knowledge of QA principles, practices, and procedures, with the ability to apply them across a range of professional assignments

Solid understanding of banking technologies, core banking systems, and financial operations