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City of Phoenix · 2 days ago

Senior User Technology Specialist - Phoenix Public Library

Phoenix, AZ

Full-time

Onsite

Mid, Senior Level

$82K/yr - $111K/yr

2+ years exp

City of Phoenix is seeking a Senior User Technology Specialist who will play a key role in delivering secure and efficient technology services at the Phoenix Public Library. This role involves providing advanced IT support, overseeing imaging and deployment processes, and leading vulnerability remediation initiatives.

Government

H1B Sponsor Likely

Responsibilities

Managing printers, payment coin towers, MECM and Tanium systems, desktop/mobile imaging, software licensing, and procurement

Developing PowerShell and VBScript automations for software upgrades and configuration changes

Maintains and implements Group policy and actively work with Active Directory

Strong communication with stakeholders and documentation of processes are essential to ensure sustainable, secure, and efficient IT operations supporting Library services

Qualification

Active DirectoryPowerShellTaniumMECMGroup PolicyTechnical SupportNetwork PerformanceHelp Desk SoftwareProblem-SolvingCommunication SkillsTeam Leadership

Required

Two years of experience in systems applications analysis, programming

OR telecommunications functions utilizing a variety of PC, server, switching, routing, and multiplexing hardware and software

OR two years of experience in installation and maintenance of digital systems, radio, and electronic communications systems or telephone station equipment, systems, and related distribution telecommunications systems; 15 hours of appropriate information technology course work including training or experience with one or more workstation computers and one or more programming languages and one or more operating systems

Other combinations of experience and education that meet the minimum qualifications may be substituted

All finalists for positions are subject to a criminal background check applicable to the department or position

Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage

Preferred

Experience With working with industry-standard help desk software such as ServiceNow, Remedy, or similar platforms

Wireless technologies and networking protocols

Patch management processes, including deploying security patches, updates, and software upgrades across enterprise environments, ensuring system integrity and compliance with security policies

Enterprise-level computer systems and networks

Active Directory administration and user management

Imaging computers and deploying software applications

Inventory management and control procedures

Endpoint security solutions and best practices

Supporting Cisco networking equipment such as routers and switches

Supervising a team and conducting regular performance reviews

Tanium and or SCCM/MECM

Overseeing an enterprise computer replacement program

Supporting an enterprise environment with 1,000 or more desktop and mobile devices

Providing IT support to Public Sector

Benefits

Traditional pension with employer and employee contributions, click here for more details: Pension Information

401(a) and 457 plans with employer contributions

Choice of generous medical HMO, PPO, or HSA/HDHP plans

Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan

Wellness incentive of up to $720 annually

Dental, vision, and life insurance options

Employer paid long-term disability

Free Bus/light rail pass

Tuition reimbursement program up to $6,500 per year

Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days

Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period

Federal Student Loan Forgiveness offered through Savi

Company

City of Phoenix

Glassdoor3.9

Phoenix is Arizona’s capitol and the sixth largest city in the United States, with more than 1.5 million residents and growing.

Founded in 1867

Phoenix, Arizona, USA

10001+ employees

https://www.phoenix.gov/

H1B Sponsorship

City of Phoenix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)