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DTI (Diversified Technology Inc.) · 3 weeks ago

Learning Pathways and Competency Frameworks Consultant

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$75/hr - $90/hr

DTI (Diversified Technology Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop. They are seeking a Learning Pathways and Competency Frameworks Consultant to design and implement comprehensive learning pathways and competency models to enhance employee engagement and professional development within the organization.

Information Technology & Services

No H1B

Responsibilities

Conduct stakeholder interviews: Conduct comprehensive interviews with key stakeholders to identify and prioritize roles that would benefit most from career and learning path development. This involves understanding the strategic importance of each role, current challenges, and future needs to ensure the career and learning paths align with organizational objectives

Review current training and job architecture landscape: Review and analyze existing training and job description or job architecture materials to determine their relevance and applicability for career and learning pathing specific to identified roles. This includes analyzing to glean insights to inform pathway development and evaluating the content, delivery methods, and effectiveness of current training programs to ensure they support the desired career progression

Design and develop custom career and learning pathways: Develop customized career paths and progression routes for prioritized roles and identify the associated learning to facilitate progression, leveraging relevant training modules. This process involves mapping out clear and attainable career trajectories, identifying necessary skills and competencies, and outlining the steps required for employees to advance within the organization

Create assessments: Create and implement assessments designed to evaluate employees' skills and readiness for career mobility. These assessments will help identify gaps in knowledge or experience and provide a basis for targeted development plans to prepare employees for their next career steps

Validate developed material with Subject Matter Experts (SMEs): Validate the developed career and learning paths with relevant key stakeholders to ensure they are accurate, relevant, and aligned with organizational goals and workforce planning. This step involves gathering feedback, making necessary adjustments, and gaining buy-in from leadership and other key parties to ensure successful implementation

Develop customized competency frameworks for a defined organization discipline and clinical/professional area: Conduct interviews with Subject Matter Experts (SMEs) to gather in-depth insights and review relevant materials and resources to gather information on the required skills, behaviors, and expertise expectations, as well as development milestones for the designated functions within the organization. Create a customized competency framework for each area, ensuring consistency with the existing leadership competency framework

Develop assessments: Design self-assessment tools and peer assessments for each competency included in the customized frameworks. These assessments will help individuals, and their peers evaluate their proficiency levels and identify areas for improvement

Validate frameworks: Collaborate with relevant SMEs and other key stakeholders to validate the customized competency frameworks. This step ensures the frameworks are accurate, relevant, and aligned with the organization's needs and expectations

Assist in learning module development: Support, as needed, the design and development of micro-learning-style training modules related to competencies and skills. These modules will provide focused, bite-sized learning opportunities that are easily accessible and can be integrated into employees' daily routines, supporting continuous development and skill enhancement

Qualification

Career developmentCompetency modelsLearning pathwaysStakeholder engagementData visualizationAdult learning principlesMicrosoft Office proficiencyDecision-making facilitationPersistenceResults orientationActive listeningAttention to detailAdaptabilityCommunication skills

Required

Strong active listening skills and empathy: Demonstrated ability to understand the unique context, operational nuances and constraints, and strategic needs of the client organization

Decision-making facilitation: Ability to guide diverse stakeholders to make informed decisions from multiple possibilities and ambiguous, complex scenarios

Attention to detail: Proven record of developing tailored, comprehensive solutions based on systematic analysis of client needs

Adaptability and resilience: Ability to remain flexible, patient, and effective in a dynamic environment with evolving priorities and requests

Persistence and results orientation: Track record of delivering high-quality outcomes and meeting deliverable deadlines, even amidst organizational and client constraints

Excellent communication skills: Strong writing and verbal communication abilities with impeccable grammar and strong presentation and storytelling skills to articulate insights and recommendations to varied audiences

Stakeholder engagement: Experience fostering trust and collaboration with both senior leaders and frontline staff

Experience in career development, talent management, or organizational development

Experience with creating and/or refining career paths, competency models, and associated learning pathways

Experience identifying and developing talent pipelines

Experience with rapid and iterative content development

Experience developing assessments, skills gap analyses, self-assessments, and/or peer review instruments

Ability to interpret and visualize data, draw actionable insights, and create client-facing reports or presentations

Strong knowledge of career pathing frameworks and leading practices

Strong knowledge and understanding of job architecture and organizational design

Strong knowledge of and proficiency with Microsoft Office products, especially PowerPoint, Word, Outlook, Teams, and Excel

Knowledge of adult learning principles and instructional design

Bachelor's degree, ideally in a field related to human resources, organizational behavior / development / leadership, learning and development, instructional design, healthcare administration, or business administration

Preferred

Experience working with senior leaders or in a corporate environment: Comfort engaging with executive-level stakeholders, influencing at all levels, and tailoring approaches to diverse audiences

Sector knowledge in healthcare/hospitals: Direct experience or substantial familiarity with clinical or healthcare industry environments and workforce needs

Experience with learning management systems and virtual training technologies, including e-learning tools

Advanced degree or relevant professional certifications (e.g., ATD, SHRM, HRCI, instructional design)