PTC · 1 week ago
Solutions Implementation Consultant
Austin, TX
Full-time
Hybrid
Mid Level
$58K/yr - $99K/yr
3+ years expPTC is a leading company transforming the physical and digital worlds through innovative software. The Solutions Implementation Consultant will play a crucial role in implementing the ServiceMax product suite, collaborating with customers and internal teams to ensure successful project delivery and client satisfaction.
Computer Software
Responsibilities
Collaborate with internal stakeholders and team members, build solutions in SFDC that support business requirements
Participate in appropriate discovery, planning, and strategy sessions to support business objectives
Design, develop, test, document, and deploy high quality business solutions on the SFDC platform
Utilize SFDC data structure to meet complex process and reporting requirements
Work collaboratively with other functional and technical project team members to ensure a successful and timely project delivery
Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions
Perform ongoing Salesforce administration and development
Support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals
Monitor Salesforce.com usage for compliance and maintain security
Manage the process of implementing improvements and new functionality in SFDC application
Perform maintenance and troubleshooting of applications
Deliver support and solutions for break/fix issues
Qualification
Required
Bachelor's Degree
3+ Years of experience in software implementation and consulting in a commercial software environment
Ability to learn software and technology quickly in a fast-changing environment
Experience implementing enterprise level business application software solutions
Experience and creativity in troubleshooting business process and software problems
Experience providing end user and project team training on-site or in the field at customer locations
Ability to take ownership of and follow through on all project related issues
Impeccable communication skills and the ability to interface with peers, clients, prospects, and executives
Excellent organization, prioritization, and problem-solving skills with a customer satisfaction mindset
Technically curious with a hands-on knowledge of web programming languages (JavaScript, HTML, XML, etc.) and/or cloud-based application delivery
Ability to work independently and collaboratively with customers and partners without detailed day to day supervision
Willingness to travel up to 25%
Preferred
3-5 years of professional experience
1+ Salesforce Certifications
1+ years of Salesforce or Customer Relationship Management (CRM) experience
Experience with relational databases or data models
Experience with Energy, Environmental or Industrial Services businesses a definite plus
Advanced skills in business management tools including: Microsoft PowerPoint, Word, Excel, Visio, Project and Access
Benefits
Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.
Certain roles may also be eligible for participation in our equity programs.
Employees may be eligible for medical, dental and vision insurance.
Paid time off and sick leave.
Tuition reimbursement.
401(k) contributions and employer match.
Flexible spending accounts.
Life insurance.
Disability coverage.
If you are an office-assigned employee, a generous commuter subsidy.
Company
PTC
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity.
5001-10000 employees
H1B Sponsorship
PTC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (61)
2023 (75)
2022 (86)
2021 (111)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
Marcus Senior,PMP, CSM, MSP, and Lean Six-Sigma
Chief Executive Officer
Danny N. Poisson
TVP, Chief Technology Officer for Federal Aerospace & Defense
Recent News
2025-10-03
Company data provided by crunchbase