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Universal Studios Hollywood · 10 hours ago

Sound & Video Technician, Entertainment

West Hollywood, CA

Full-time

Onsite

Senior Level

$60.67/hr - $60.67/hr

6+ years exp

Universal Studios Hollywood is seeking a Sound & Video Technician to support the daily operations of the Entertainment department. The role involves safely installing, programming, maintaining, inspecting, and repairing audio, video, lighting, and control systems for various entertainment elements throughout the theme park.

Location Based ServicesMusic

Responsibilities

Responsible for installation, rigging and removal of theatrical equipment as per Universal Parks and Resorts safety standards

Able to accurately troubleshoot by demonstrating proper operation of audio, video, electrical, lighting and control systems, and detect when systems are not functioning properly

Demonstrate the ability to maintain and repair complex audio, video, lighting, and control components for day-to-day operations

Program and operate industry standard control consoles, computers, servers, software, and hardware

Assist Entertainment management in all assigned functions

Respond and resolve Entertainment element maintenance issues that affect show quality and guest experience in a timely manner

Communicate accurately and in a timely manner the matters that pertain to the operational status/readiness of all venue shows, street shows, events, and park audio to the Entertainment management

Maintain Entertainment equipment in safe, operating order. Make appropriate repairs as necessary and recommend when vendors should be contacted for servicing of equipment

Ability to troubleshoot and resolve core issues

Adhere to all EHS and Standard Operating Procedures (SOP) within the Entertainment department and USH overall

Assist in the development and implementation of processes which enhance system efficiencies and increase productivity

Ensure that all scheduled and unscheduled work is correctly documented

Ensure that installation drawings and Standard Operating Procedures (SOP) are correctly documented and distributed

Provide and promote extraordinary guest service for USH and its visitors

Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities assigned

Perform other duties as assigned

Qualification

Technical theatrical entertainmentAudio systems expertiseVideo systems expertiseLighting systems expertiseControl systems expertiseMicrosoft WindowsMac OSIOSCommunication protocolsProactive thinkerMulti-taskingInterpersonal communicationTeam playerOrganizational skills

Required

Must be 18 years of age or older

Minimum of six years' experience in technical theatrical entertainment

Ability & willingness to work a variety of schedules, overtime, weekends, and holidays with short notice

Ability and willingness to respond to incidents in locations requiring climbing, fall-protection, and other non-traditional work-environments

Must possess excellent interpersonal communication skills, both verbal and written on a technical level

Demonstrates ability to work with all levels of employees and management, and willingness to give assistance to co-workers, a strong team player

Demonstrates ability to work independently under pressure; proactive thinker/self-starter

Must be able to operate aerial lifts as per Universal Parks and Resorts safety standards

Must specialize in a minimum of two categories: Audio, Video, Lighting and/or Control Systems

Expert classification in Yamaha, Allen & Heath digital, and QSC mixers/amplifiers with the ability to program, route, and network using standard Gigabit Ethernet protocols

QSC QSYS Level 2 certification

Expert ability to program, route and operate QLab, Mainstage, Midi Designer Pro and Midi over Lan software to its corresponding hardware device

Able to repair and replace loudspeaker components including drivers, diaphragms, passive crossovers, and amplifier modules

Expert knowledge in the latest computer operating systems including Microsoft Windows, Mac OS and iOS

Expert knowledge in wireless network routers and switches controlling audio and show control systems

Expert knowledge of audio-over-ethernet protocols such as Q-LAN and DANTE

Expert knowledge in UCI and boardroom equipment

Expert knowledge of low impedance and constant voltage (70-volt) loudspeaker systems

Expert knowledge of cable installation, routing, and compliance codes as per Universal Parks and Resorts standards

Expert ability in soldering, constructing cabling systems and constructing rack builds

Expert knowledge of video playback systems and servers including QLab, Watchout, Pandoras Box and Brightsign

Expert knowledge of video codecs including conversion and interfacing to equipment specifications

Working knowledge of various hardware systems including Alcorn McBride, Gefen, AJA and Blackmagic

Working knowledge of camera systems including CCTV, PTZ, portable and professional camcorders

Able to setup, maintain and repair video displays, projection screens and hardware

Expert knowledge in network routers and switches controlling video and show control systems

Proven ability to operate and program industry standard lighting control platforms at an expert level using automated theatrical lighting fixtures and pixel maps, including but not limited to ETC EOS, High End Systems Hog, GrandMA, Paradigm and/or Mosaic

Ability to safely shop prep, hang, circuit, focus, and strike lighting equipment and cable to execute a provided lighting plot

Ability to maintain, repair and replace conventional and intelligent theatrical lighting fixtures including motorized components and moving parts

Expert knowledge of electrical standards and compliance codes as per Universal Destination and Experiences (UDX) standards

Expert knowledge of DMX, MIDI, OSC, SMPTE and/or other show control communication protocols

Expert knowledge of lighting control networking protocols and tools, including sACN, ArtNet, Net3, RDM, and other networking protocols

Expert knowledge of network systems and servers including QLab, Q-Sys, Weigl Controls, and Alcorn McBride

Expert knowledge of RS-232, MIDI, OSC, SMPTE and other communication protocols

Able to setup, maintain and repair ethernet network control system hardware

Experienced in design and technical documents for disciplines listed above

Must pass written and practical exams pertinent to the specialized field(s)

Must possess knowledge in multiple areas consisting of electrical/electronics, sound/video systems, lighting systems, mechanical/structural components, program logic controllers (PLC), inventory control inspection, quality control procedures

Proficiency in both Microsoft and Apple operating systems