Kinship · 13 hours ago
Social Media Specialist, Hotels
Kinship is a company focused on social media marketing for the hospitality industry, and they are seeking a Social Media Specialist. The role involves developing engaging content, managing social media platforms, and fostering connections with partners to enhance brand presence and engagement.
AdvertisingAnalyticsDigital MarketingPublic RelationsSocial Media Management
Responsibilities
Cultivate career path and actively seek professional development opportunities alongside the company
Tell us what we do not know with regular candor
Brainstorm and innovate to improve company, job, and partners
Promote a “story first” approach in all we do
Maintain a nuanced understanding of social media networking and content-sharing platforms as well as the latest tools and applications
Engross yourself in culture, food and travel, becoming an expert in its personalities, products and processes
Keep up to date on current trends within the represented industries of the agency
Develop a keen understanding of measurement and reporting tools
Evaluate and recommend social media software and platforms
Maintain an understanding of partners’ brand voice and be able to create authentic stories which drive engagement and ultimately revenue for our partners
Find opportunities to help evolve and share Kinship’s own story in our practices, communications vehicles, relationships, marketing materials, reports and plans as well as live and online presences
Similarly, work with colleagues to ensure resonant storytelling practices and copy across marketing disciplines
Serve partners impeccably and look for opportunities to connect with them and to maintain their brand
Interface with team members in other disciplines for strong coordination of integrated marketing campaigns
Content creation
Assist in the creation of monthly content calendars by filling gaps of creative content, video, and other assets
Own, produce and capture content for monthly photo and video shoots
Assist in photography and videos needs upon request from Strategists
Curate user generated content
Develop IG stories for partners upon request from the Strategists
Develop narrative on social media sites in order to: promote learning (evoke, position, inform)
Influence Choices (persuade, direct, incent)
Enhance (reward, enhance, elicit)
Facilitate (recognize, enable, simplify)
Foster connections (create, curate, amplify)
Serve as an Account Lead for account teams leading integrated marketing and serving as a parter liaison
Support & monitor partner platforms
Pay close attention to:
Audience growth and acquisition
Social influencer and blogger relations opportunities
Four wall integration
Ad spend
Analytics and optimization
Assist in creating strategies for proactive outreach and engagement
Maintain lists of audiences, including relevant businesses, events, etc
Brainstorm and develop monthly strategy for social media tags and inclusions
Engage with partners’ social media communities, helping to increase our partners’ online engagement and digital presences
Respond to comments/mentions on client posts
Respond to posts/mentions/tags on client platforms
Respond to direct messages on client platforms
Respond to check-ins/location tags on client platforms
Respond to hashtags on client platforms
Social engagement with earned PR audiences
Social engagement with event audiences
Social engagement with neighboring business/location audiences
Imagine and execute “social moments,” including:
Opportunities (events, live feeds, programming, takeovers, Insta-meets, and social media-only sales)
Experiences (content and interactive opps. to engage and inform, curating and amplifying customer content and involve
Influencers - Develop online influencer programs
Brainstorm and develop monthly strategy with social media team
Report overview of social media influencer results with social media team
Maintain and update Kinship influencer lists
Assist in securing influencers for partners upon request of the Strategists
Engage regularly with influencers for each partner
Send influencer reports to partners after their experience is complete
Complete monthly Insights reports for partners as requested
Assist with reporting (content calendars, engagement feedback, influencer reports) as requested
Perform duties and tasks directed by Senior Leaders
Qualification
Required
Cultivate career path and actively seek professional development opportunities alongside the company
Tell us what we do not know with regular candor
Brainstorm and innovate to improve company, job, and partners
Promote a 'story first' approach in all we do
Maintain a nuanced understanding of social media networking and content-sharing platforms as well as the latest tools and applications
Engross yourself in culture, food and travel, becoming an expert in its personalities, products and processes
Keep up to date on current trends within the represented industries of the agency
Develop a keen understanding of measurement and reporting tools
Evaluate and recommend social media software and platforms
Maintain an understanding of partners' brand voice and be able to create authentic stories which drive engagement and ultimately revenue for our partners
Find opportunities to help evolve and share Kinship's own story in our practices, communications vehicles, relationships, marketing materials, reports and plans as well as live and online presences
Work with colleagues to ensure resonant storytelling practices and copy across marketing disciplines
Serve partners impeccably and look for opportunities to connect with them and to maintain their brand
Interface with team members in other disciplines for strong coordination of integrated marketing campaigns
Content creation
Assist in the creation of monthly content calendars by filling gaps of creative content, video, and other assets
Own, produce and capture content for monthly photo and video shoots
Assist in photography and videos needs upon request from Strategists
Curate user generated content
Develop IG stories for partners upon request from the Strategists
Develop narrative on social media sites in order to: promote learning (evoke, position, inform)
Influence Choices (persuade, direct, incent)
Enhance (reward, enhance, elicit)
Facilitate (recognize, enable, simplify)
Foster connections (create, curate, amplify)
Serve as an Account Lead for account teams leading integrated marketing and serving as a partner liaison
Support & monitor partner platforms
Pay close attention to audience growth and acquisition
Social influencer and blogger relations opportunities
Four wall integration
Ad spend
Analytics and optimization
Assist in creating strategies for proactive outreach and engagement
Maintain lists of audiences, including relevant businesses, events, etc
Brainstorm and develop monthly strategy for social media tags and inclusions
Engage with partners' social media communities, helping to increase our partners' online engagement and digital presences
Respond to comments/mentions on client posts
Respond to posts/mentions/tags on client platforms
Respond to direct messages on client platforms
Respond to check-ins/location tags on client platforms
Respond to hashtags on client platforms
Social engagement with earned PR audiences
Social engagement with event audiences
Social engagement with neighboring business/location audiences
Imagine and execute 'social moments,' including: Opportunities (events, live feeds, programming, takeovers, Insta-meets, and social media-only sales)
Experiences (content and interactive opps. to engage and inform, curating and amplifying customer content and involve Influencers - Develop online influencer programs
Brainstorm and develop monthly strategy with social media team
Report overview of social media influencer results with social media team
Maintain and update Kinship influencer lists
Assist in securing influencers for partners upon request of the Strategists
Engage regularly with influencers for each partner
Send influencer reports to partners after their experience is complete
Complete monthly Insights reports for partners as requested
Assist with reporting (content calendars, engagement feedback, influencer reports) as requested
Perform duties and tasks directed by Senior Leaders
Company
Kinship
Kinship provides social media management, community marketing, public relations, consumer analytics, and digital marketing services.