Centinela Hospital Medical Center · 17 hours ago
Insurance Verifier/Financial Counselor - Admitting
US-IL-Joliet
Full-time
Onsite
Entry Level
$16/hr - $22.34/hr
2+ years expCentinela Hospital Medical Center is dedicated to providing excellent healthcare services, and they are seeking an Insurance Verifier/Financial Counselor. The role involves contacting health plan carriers for eligibility information, assisting patients with their insurance coverage, and managing payment coordination for scheduled services.
Health Care
Responsibilities
Contact health plan carriers to obtain eligibility information ensuring that the most accurate up to date information is verified and entered into patient’s account
Assist patients in understanding their insurance coverage and financial responsibilities
Coordinate payment for all scheduled/elective services required according to payer specifications prior to services rendered
Collect payments, discuss payment arrangements as appropriate, create estimates, advise patients in person and over the phone on their insurance benefits coverages and in some cases assess and validate physician orders for appropriateness
Provide excellent customer service to patients regarding insurance inquiries
Manage any insurance related queries from internal and external stakeholders
Prepare reports on insurance verification activities and outcomes for management review
Problem solve insurance errors and research insurance requirements
Gather all relevant information required to process financial assistance requests
Document all communication and follow up in the EMR
Pursue and participate in education opportunities to remain current with payer changes in the healthcare industry
Qualification
Required
Minimum two years' experience in hospital admissions or billing setting required
Well versed in authorization processes for all payers
Knowledge of medical terminology and insurance policies
Excellent organization and time management skills along with excellent oral and written communication skills
Ability to learn quickly, work independently and collaborative within a team environment
Ability to maintain good working relationships
Demonstrates attention to detail and ability to Multitask
Ability to work in a demanding environment
Problem solving skills
Proficient computer skills
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Benefits
Paid time off
A 401K retirement plan
Medical, dental, and vision coverage
Tuition reimbursement
Many more voluntary benefit options
Company
Centinela Hospital Medical Center
Centinela Hospital Medical Center is a 369-bed acute-care hospital providing healthcare services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rosalba Cambria
Executive Assistant to CEO
Recent News
2025-09-24
Company data provided by crunchbase