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N.C. Department of Information Technology · 9 hours ago

Ferry Operations Manager

Dare County, NC

Full-time

Onsite

Mid Level

$40K/yr - $69K/yr

4+ years exp

The N.C. Department of Transportation is dedicated to connecting people and places in North Carolina. The Ferry Operations Manager will oversee ferry operations, ensuring compliance with safety standards and managing personnel and budgets to maintain efficient services for coastal communities.

Information Technology & Services

Work & Life Balance

Responsibilities

Managing all vessel and shore personnel, ensuring smooth coordination between ferry operations and shore support facilities

Ensuring buildings, marine infrastructure, and equipment are maintained by reporting any needs that support facilities integral to ferry operations

Analyze and recommend operating budgets for the shift that secure fiscal sustainability while meeting growing demands

Strategically plan and schedule crew for vessel operations, adapting to seven-day week operations, seasonal traffic, and vessel changes

Enforce and monitor compliance with safety standards set by OSHA, the U.S. Coast Guard, the FCC, and other state and federal agencies, ensuring vessels are staffed with U.S. Coast Guard certified crewmembers

Qualification

Ferry vessel operationsSafety complianceBudget managementCrew schedulingUSCG regulations knowledgeLeadership skillsCommunication skillsOrganizational skills

Required

Possession of Transportation Worker Identification Credential (TWIC)

Associate's degree from an appropriately accredited institution and four years of experience in office management or related administrative work; or, high school or General Educational Development (GED) diploma with six years of experience in office management or related administrative work; or an equivalent combination of education and experience

Preferred

Working knowledge of the operation and maintenance of ferry vessels

Demonstrated ability to ensure NCDOT Ferry Division policies are communicated, applied, and enforced. (i.e. safety, accounting, operational, regulatory, and administrative)

Experience in planning, organizing, delegating, creating schedules, and budgets

Experience scheduling and communicating with and dispatch ferry crews, work crews, equipment or equipment vehicles to appropriate locations according to specifications or safety needs

Knowledge of all applicable USCG rules and regulations that directly impact ferry operations