StoneRidge Senior Living Community · 1 month ago
Sales and Marketing Manager
West Chester, PA, United States
Full-time
Onsite
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expStoneRidge Senior Living Community is dedicated to enhancing the lives of seniors through exceptional living experiences. The Sales & Marketing Manager is responsible for driving move-ins and occupancy by building relationships, managing leads, and collaborating with the sales team to deliver outstanding customer service and promote the community's unique offerings.
Responsibilities
Deliver memorable community experiences. Lead engaging and personalized tours that highlight how our community aligns with each prospective resident’s needs. Coordinate with department leaders to create seamless, tailored visit experiences
Leverage proven LCS SalesFIRST and ExSell standards & checklists. Including but not limited to responding promptly to inquiries from customers and referral sources to ensure speed to lead and persistent follow-up
Maintain accurate records of all interactions in Salesforce
Support families through important decisions. Offer empathetic, professional, and highly personalized support to prospective residents and their families as they navigate their senior living options
Drive strategic business growth. Develop and manage a comprehensive business development plan across all levels of care, ensuring a consistent pipeline of qualified leads
Build strong external partnerships. Lead outreach efforts by cultivating relationships with hospitals, physicians, social workers, case managers, and community organizations
Expand referral networks. Identify new referral sources and strategic community partnerships that increase awareness and drive occupancy results
Collaborate on marketing initiatives. Partner with the marketing team to create outreach campaigns, promotional materials, and community-engagement strategies that elevate visibility and brand awareness
Stay ahead of the market. Monitor local trends, competitor activity, and demographic shifts to inform positioning and outreach strategies
Be the face of the community. Represent the community at industry events, conferences, health fairs, and networking engagements with professionalism and enthusiasm
Prepare reports, track sales metrics and perform other duties as directed by the Director of Marketing & Sales
Qualification
Required
Bachelor's degree (emphasis in sales/marketing preferred)
Two years' experience in marketing/sales
One year experience in senior housing, healthcare-related, or hospitality field strongly preferred
Benefits
401k plan with employer match
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Paid Time Off
Daily Pay
Employee Assistance Program
Company
StoneRidge Senior Living Community
Welcome to the neighborhood! Located just two miles from the riverfront, StoneRidge is a senior living community in beautiful Mystic, CT.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Pamela B. Klapproth, MBA, LNHA
Chief Executive Officer | Executive Director | Organizational Leader | Marketing | Revenue
Company data provided by crunchbase