Willow Brook Community and Administrative Support Specialist jobs in United States
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York General ยท 17 hours ago

Willow Brook Community and Administrative Support Specialist

York General is preparing to open its new Independent Living community and is seeking a Community and Administrative Support Specialist. This role will provide comprehensive administrative and front-facing support for both Assisted Living and Independent Living, serving as a key point of connection for residents, families, and leadership.

Health CareMedicalNon Profit

Responsibilities

Serve as the primary point of contact for all Willow Brook inquiries, including scheduling tours for the new Independent Living community, managing CRM records, conducting initial screenings, and maintaining waiting lists
Support the launch and ongoing operations of the Independent Living community through organized office workflows and clear communication
Provide clerical and receptionist support to the Executive Director and leadership team, including document management and policy updates
Coordinate appointments, meetings, and services for residents, families, staff, and guests
Maintain general and confidential records in accordance with organizational and regulatory requirements
Assist leadership with assisted living and Independent Living documentation and compliance-related recordkeeping
Prepare reports and compile documentation required for Community-Based Services Waivers
Answer phones, route calls, take messages, and assist with administrative requests

Qualification

Administrative supportCustomer serviceCRM managementDocument managementMedical terminology

Required

High school diploma or equivalent required

Preferred

Associates degree in a related field preferred
Prior administrative, customer service, or community-facing experience preferred
Knowledge of medical terminology is a plus

Company

York General

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York General provides cardiac therapy, imaging, rehabilitation, surgical, and laboratory services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase