ServiceNow Solution Architect jobs in United States
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Scalence L.L.C. · 19 hours ago

ServiceNow Solution Architect

Scalence L.L.C. is seeking a ServiceNow Solution Architect to play a pivotal role in designing and guiding the implementation of complex ServiceNow solutions. This role involves leveraging deep knowledge of ServiceNow capabilities to architect robust solutions that drive business value and improve operational efficiency.

Information Technology & Services
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Responsibilities

Lead the design and implementation of end-to-end ServiceNow solutions including ITSM, ITOM, and other applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems, ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides

Qualification

ServiceNow architectureServiceNow integrationsITSMITOMCloud technologiesDevOpsCI/CDScripting technologiesSolution documentationTechnical leadership

Required

Applicants must be able to work directly for us on a W2 basis
8-10 years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role
Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM- CMDB, Service Mapping, CSDM
In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules
Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server
Familiarity with scripting technologies such as JavaScript, PowerShell, Perl, and Python
Experience with ITSM, ITOM- CMDB, Service Mapping, and CSDM modules
Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
Experience with DevOps and CI/CD pipelines for ServiceNow deployments
Knowledge of automation tools and frameworks to drive operational efficiencies

Company

Scalence L.L.C.

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In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.

Funding

Current Stage
Late Stage
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