Client Success Associate jobs in United States
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Gartner · 14 hours ago

Client Success Associate

Gartner, Inc. is a leading company that guides the leaders who shape the world through expert analysis and bold ideas. The Client Success Associate role focuses on ensuring clients receive maximum value from their Gartner subscription by understanding their business priorities and facilitating effective engagement with Gartner services.

Business DevelopmentConsultingInformation Technology
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community
Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles
Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth

Qualification

Client engagementAccount managementCommunication skillsCollaboration skillsPrioritization skillsInfluencing skillsCritical thinking

Required

Proven track record of success fueled by a passion for delighting clients
Strong communication, collaboration, prioritization, critical thinking, and influencing skills

Preferred

Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience

Benefits

Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
Market leading benefit programs
Opportunity to purchase company stock at a discount

Company

Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.

H1B Sponsorship

Gartner has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)

Funding

Current Stage
Public Company
Total Funding
$800M
2025-11-13Post Ipo Debt· $800M
1993-10-15IPO

Leadership Team

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Eugene Hall
CEO
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Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market - High Tech and Invest Research
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