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Baptist Health Care · 1 day ago

Surgery Scheduling Coordinator

Pensacola, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The Surgery Scheduling Coordinator is responsible for scheduling patients for surgical services procedures and ensuring adherence to surgical guidelines while providing excellent customer service to patients and related personnel.

Health CareHospitalNon ProfitOncology

Responsibilities

Responsible for scheduling in all modalities within the surgery scheduling systems

Responsible for monitoring schedules for BHC Procedural Areas within the Surgery Scheduling system and identifying compression opportunities to OR Scheduling Coordinator or ORMIS Team Lead on a daily basis

Proficient in scheduling outpatient diagnostic services in coordination with the surgical case

Proactively works with surgeons’ offices to fill any open times in the surgery schedule, reorganizing the schedule to accommodate office or department needs when possible

Maintains Baptist Health Care goals of scheduling, registration accuracy, pre-registration, and other healthcare industry standards or trends in which metrics of success are based

Coordinates between scheduling team, anesthesia services, related departmental personnel and device vendors for scheduling of specific complex services (Open Hearts, Total Joints, L&D)

Obtains accurate demographic and reimbursement related information and enters it into the applicable computer system

Understands all regulatory agency requirements (i.e. Joint Commission, HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under Corporate Scheduling management

Qualification

Healthcare revenue cycle experienceMedical TerminologyScheduling processCodingWrittenVerbal communicationCustomer service skillsPatient privacyTime managementTeamwork

Required

High School Diploma or Equivalent Required

6 months Relevant healthcare revenue cycle experience (scheduling, patient access, financial assistance, insurance billing, patient and/or insurance collections, reimbursement, health care customer service, payer contracting, or coding) Required

Knowledge of Medical Terminology

Written and verbal communication skills

Knowledge of Coding

Specific applications to use PC applications to achieve work goal

Office applications: email, fax module, scan PDF

Ability to work in a fast paced work environment

Meeting deadlines, organized, time management, conforms to standards

Phone customer service

Knowledge of scheduling process

Knowledge of registration process

Work well with other departments to achieve goal

Interpreting insurance coverage and reimbursement