Trafera ยท 1 day ago
Computer Repair Technician
Trafera is an industry leader in delivering innovative IT products and integrated solutions for various sectors. The Repair Technician is responsible for diagnosing and repairing defective customer systems, ensuring accurate documentation, and collaborating with team members to maintain quality standards.
E-LearningEducationTraining
Responsibilities
Diagnose and repair defective devices by examining external and internal components to confirm reported deficiencies, validate deficiencies
Determine part needed to fix described issue and impact to warranty entitlement
Follow established processes to ensure accurate documentation of diagnosis and repair, parts needed for repair, inventory counts and parts utilization
Repair devices by installing motherboards, screens, keyboards, and other computer components
Effectively and efficiently work to achieve successful individual and team based quality and other performance standards
Collaborate with internal team members to check quality of repairs
Qualification
Required
High school diploma or GED
1 year of progressive experience in computer or electronic device repair
Demonstrated problem-solving skills
Strong written and verbal communication skills with the ability to effectively document and communicate repair needs
Creative, and results oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations
Self-directed work style, able to work autonomously, prioritize and deliver results
Preferred
ERP System (preferably Infor CSI)
Microsoft Office Suite (especially Excel)
Company
Trafera
Trafera is a provider of educational technology to K-12 schools and a top K-12 focused reseller of Google Chrome devices.
Funding
Current Stage
Growth StageTotal Funding
unknown2019-11-01Debt Financing
Recent News
The Register-Herald
2023-12-27
Company data provided by crunchbase