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1st United Credit Union · 4 days ago

Assistant Branch Manager

Alameda, CA

Full-time

Onsite

Mid Level

$33/hr - $38/hr

3+ years exp

1st United Credit Union is committed to improving the quality of life for its members and communities in the East Bay and Tri-Valley areas. The Assistant Branch Manager will work closely with members and staff to enhance financial well-being by providing solutions through credit union products and services, while also ensuring compliance with policies and procedures.

BankingCreditFinancial Services

Responsibilities

Actively identify, coach, develop, motivate, and support employees so that they can provide superior service to every member

Demonstrates and delivers quality service to members by actively listening and making recommendations to enhance the members’ financial well-being

Lead by example in creating an inclusive and professional environment where all team members are respected, and diversity is valued

Oversees and audits all areas of branch operations to ensure compliance with regulations, credit union policies and procedures

Assist and provide recommendations to create and implement branch-specific strategies to grow the business to acquire and deepen member relationships across all business channels and referrals

Resolves member concerns independently and escalates more complex concerns

Complete required trainings to be receive NMLS license and Notary license