CPL · 3 hours ago
Help Desk Intern
CPL is a nationally recognized Architecture & Engineering firm, offering an internship program for students to gain hands-on experience in a collaborative environment. The Information Technology Intern will assist in maintaining CPL's systems by responding to trouble tickets and providing IT support.
Architecture
Responsibilities
Respond to requests for IT help from end users
Provide IT assistance as able or escalate requests to other members of the IT team
Configure, install and upgrade PCs, operating system software and application software as required
Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required
Perform other duties as assigned by the IT Helpdesk Manager and IT Director
Qualification
Required
Actively pursuing a BS (or MS) in Information Technology or a related field
Succinct communication skills, both written and verbal
Experience using Microsoft Office (Word/Excel/Teams, etc.)
Technical experience in Microsoft Windows Server/Workstation environments
A Team player
Knowledge of Windows OS application installation as well as Office 365 and other business applications
Company
CPL
CPL has grown into a multi-disciplined team of experts who co-create inspiring designs with partners in the community.
Funding
Current Stage
Late StageRecent News
Rochester Business Journal
2025-09-27
2025-09-25
Rochester Business Journal
2023-10-31
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