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Storr Office Environments · 4 days ago

Appliance Delivery and Installation Specialist

Raleigh, NC

Full-time

Onsite

New Grad, Entry Level

$20/hr - $22/hr

Storr Office Environments is seeking an Appliance Install Technician responsible for delivering, installing, and setting up appliances for customers. The role requires excellent customer service skills, technical aptitude, and adherence to safety standards.

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Responsibilities

Safely transport appliances to customer locations

Install a variety of appliances such as refrigerators, washers, dryers, ovens, dishwashers, and more

Ensure appliances are installed according to manufacturer specifications and local building codes

Test appliances to ensure proper operation after installation

Provide excellent customer service, addressing customer inquiries and concerns professionally

Educate customers on appliance operation, care, and maintenance

Maintain a clean and professional appearance and demeanor while interacting with customers

Diagnose and resolve installation issues or problems with appliance operation

Perform minor repairs or adjustments as needed during installation

Keep up-to-date with new appliance technologies and installation techniques

Follow all safety procedures and guidelines to ensure a safe working environment

Ensure compliance with all relevant regulations and standards, including electrical and plumbing codes

Use personal protective equipment (PPE) and tools appropriately

Complete installation documentation, including customer sign-off and feedback forms

Maintain accurate records of installations, services performed, and any issues encountered

Report any accidents, injuries, or safety violations to management immediately

Qualification

Appliance installationTroubleshootingMechanical aptitudeElectrical systems knowledgePlumbing systems knowledgeCustomer servicePhysical abilityCommunication skillsTeamwork

Required

High school diploma or equivalent

Valid driver's license with a clean driving record

Strong mechanical aptitude and problem-solving skills

Basic knowledge of electrical and plumbing systems

Ability to read and interpret technical manuals and diagrams

Excellent communication and customer service skills

Ability to work independently and as part of a team

Physical ability to lift and move heavy appliances and equipment

Satisfactory MVR (driving record)

D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy