Accessory Installer jobs in United States
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Johnson RV · 15 hours ago

Accessory Installer

positionMedford, OR
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$25/hr - $30/hr

Johnson RV is seeking an individual with service and sales experience to join their Service Team as an Accessories Upfitter. The successful candidate will be responsible for upselling parts and accessories to enhance customer B Vans, ensuring customer satisfaction and maintaining communication throughout the installation process.

AutomotiveCommercialRecreational VehiclesTransportation

Responsibilities

Attitude is everything – greet our customers promptly and courteously
Listen to each customer and provide them with ideas – show them the possibilities!
Use leads to reach out to previous customer base to inform of our accessory’s packages
Provide accurate estimates of Accessories costs and timing if parts need to be ordered
Follow up on installation status to keep customers informed
Notify customers when their unit is complete and ready to be picked up
Field minor customer concerns and complaints
Keep Service Manager informed of all problems or potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Qualification

Customer service skillsBasic RV knowledgeService experienceMicrosoft applicationsTeam collaborationCommunication skillsOrganizational skillsTime management

Required

High School Diploma
Basic RV knowledge a plus
Previous experience in a service position in RV or automotive is a plus
Successful candidates will have excellent follow-through skills and a keen eye for details
A strong commitment to exceeding customer expectations
A desire to work in a collaborate, team environment
High levels of energy and the desire to be the best at whatever they do
Superior communication skills
Exceptional organizational and time management skills
Exceptional written and oral communication
Must be computer literate, with skills in Microsoft applications

Benefits

Bonus incentives

Company

Johnson RV

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Johnson RV specializes in recreational vehicle sales, collision repair, estimate, maintenance, and service.
dateFounded in 1998
location
Sandy, Oregon, USA
people-size51-200 employees
web-link
https://www.johnsonrv.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Kate Wallace
Executive Assistant to CEO/Owner and COO
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Company data provided by crunchbase